Aanu Oguntusi
Virtual Assistant
-
Abuja, Nigeria- www.linkedin.com/in/aanuoguntusi
EDUCATION
B. Sc (ED), Adeyemi College of Education
2010, 4.01/5.0
SKILLS
Attention to details
Strategic Planning and Organizational skills
Time Management
Data Entry
Verbal and Written Communication
Problem-solving and Multitasking
AWARDS & CERTIFICATIONS
2024 Certified Virtual Assistant
ALX Africa
2022 Certificate in Report writing and Record keeping
La Plage
2018 Excellence Award
Best teacher of the year
LANGUAGES
English
Expert
French
Beginner
SUMMARY
Excels at drafting emails, scheduling meetings and conducting online research to streamline business operations.
Proficient in Microsoft Office Suite, Google Workspace and Data Management Software.
Experienced at detailed reporting and 100% accurate analysis.
Energetic self-starter with experience in Customer Relations and Marketing.
WORK HISTORY
Virtual Assistant 2022 - PRESENT
ADOMAT Counseling Services, Akure.
Handled confidential and sensitive information with utmost discretion to maintain a high level of professionalism and confidentiality.
Leveraged various technologies and tools to provide comprehensive administrative support to clients remotely.
Updated office calendar with new meetings, events and appointments to avoid overbooking.
Compiled data on various topics to deliver 100% accurate and well-organized reports and presentations.
Customer Care Representative 2021 - 2022
iPearls Global Emporium, Ado, Ekiti.
Provided solutions, recommendations and replacements with empathy and positive feedback.
Anticipated client needs, built productive relationships, resolved complex issues, and boosted customer loyalty.
Managed time by prioritizing workload and juggling multiple tasks simultaneously.
Head of Department 2013 - 2020
Deeper Life High School, Ado, Ekiti.
Documented department activities through logs and reports.
Resolved escalated issues with positive approach, persuasive communication skills, high intelligence and conflict management strategies.
Utilized KPIs to drive team and process performance.
