Ogunmola Eyimofe Nancy

OGUNMOLA EYIMOFE VIRTUAL ASSISTANT Phone: - Email:-Location: Ondo, Nigeria LinkedIn: linkedin.com/in/ogunmolaeyimofe PROFESSIONAL SUMMARY Detailed-oriented and proactive Virtual Assistant with experience in customer relations, sales and administrative support. Adept at handling customer interactions, optimizing workflows and improving customer loyalty through innovative strategies and effective communication. Skilled in social media management, appointment scheduling, lead generation and research. Passionate about enhancing business efficiency and delivering exceptional service. SKILLS TECHNICAL SKILLS Lead Generation​ ​ Customer Support & Client Relations Creating Travel Itineraries Email Marketing Internet Research Appointment Scheduling​ Data Entry & Spreadsheet Management Administrative Assistance Social Media Management (Instagram, TikTok , X) Basic to Intermediate WordPress Skills​ Time Management SOFT SKILLS Excellent communication Time Management Problem-Solving Organization & Multitasking Sales & Persuasion PROFESSIONAL EXPERIENCE Virtual Assistant ​ Skinbazaar | Remote | Mar 2024 - Nov 2024 ​ ​ ●​ Handled 50+ customer inquiries daily via WhatsApp, Instagram, and TikTok, ensuring prompt and professional responses. ●​ Coordinated shipment bookings, ensuring timely delivery and precise tracking. ●​ Documented sales transactions and operational processes to improve business efficiency. ●​ Created and posted engaging content across multiple social media platforms, increasing brand visibility ●​ Researched industry trends to boost social media engagement and brand awareness. Virtual Assistant​ ​ Freelance Contract | Remote | Jul 2023 - December 2023 ●​ Conducted in-depth market research and data collection for clients. ●​ Assisted in strategic planning and agenda setting for executives. ●​ Managed executive calendars, schedules, and meeting coordination to enhance productivity. Social Media Intern​ Trybecity | Remote |Mar 2024 - Present ●​ ●​ ●​ ●​ Managed and grew the X (Twitter) page, increasing engagement. Published job listings on the company’s website to attract potential candidates. Wrote articles and blog content, contributing to brand storytelling. Attended social media training and applied best practices to improve content strategy. Sales Representative​ Royal Diadem | Akure, Ondo| March 2021 - December 2021 ●​ Assisted 100+ customers daily with product selection and purchases. ●​ Managed stock procurement and inventory tracking, reducing shortages. ●​ Recorded daily sales transactions accurately to ensure financial transparency. Kitchen Operations Assistant​ Sisi Elewa | Akure, Ondo| Jan 2021 - Mar 2021 ●​ Provided customer service and managed order deliveries efficiently. ●​ Assisted in meal preparation and maintained a well-organized environment. EDUCATION Bachelor of Arts in German Obafemi Awolowo University, Ile-Ife, Osun State Jan 2022 – Present CERTIFICATIONS Jobberman Soft Skills Training | Sep 2022 | Akure, Ondo​ Ife Multilinguist Conference 3.0 (Multilingualism) | Jun 2023 | Ile-Ife, Osun​ ALX Africa (September 2024 Cohort) | Sep 2024 | Remote kitchen