Ogunleye, Ajibola

Ogunleye, Ajibola

$4/hr
Virtual Assistant | Airbnb Co-hosting | STR Expert
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Yaba Yabatech, Lagos, Nigeria
Experience:
2 years
OGUNLEYE AJIBOLA Connal street Yaba, Lagos, Nigeria Phone No: - E-mail:-LinkedIn Profile: https://ng.linkedin.com/in/ajibolaogunleye PROFESSIONAL SUMMARY Results-driven Virtual Assistant and Short Term Rentals co-host with extensive experience in administrative tasks, data entry and managing properties ensuring guests have wonderful experiences. Proven expertise in managing schedules, organizing files, handling email correspondence, maintaining accurate records and premium customer service to support seamless operations. Adept at streamlining workflows, ensuring attention to detail, and meeting deadlines. I am committed to delivering high-quality support and contributing to organizational success through professionalism and efficiency. SKILLS ●​ Technical Skills: Microsoft Word, Excel, Office, Google Drive (Docs, Sheets, Meet, Calendar, Forms) ●​ Remote Work Skills: Remote working tools (Slack, Teams, Zoom, Meet, Zillow, AirDNA, Airbnb, VRBO, Booking.com, Wix) ●​ Soft Skills: Teamwork, Analytical Thinking, Communication, Creativity, Emotional Intelligence, Problem Solving and Adaptability.​ ​ WORK EXPERIENCE Administrative Virtual Assistant Ajibs Seams - (CEO) Remote ​ ​ ​ ​ Sept 2024 - Dec 2024 ●​ Created organized digital filing systems, improved document retrieval time by 30%, managed over 150 emails weekly, scheduled meetings and achieved a 98% accuracy rate in data entry tasks, streamlining reporting processes. ●​ Handled customer inquiries and orders via email and chat, achieving a 95% customer satisfaction rating and resolving issues for over 100 clients monthly, enhancing retention rates by 15%. ●​ Assisted in managing multiple fashion designing projects simultaneously, ensuring 95% on-time task delivery, and developing project tracking tools that improve collaboration and reduce completion time by 10%. Airbnb Co-Host & Short-Term Rental Manager ​ ​ ​ ​ ​ ​ Aug, 2024 - Sept, 2024 ●​ Managed guest communication across platforms, ensuring timely responses to inquiries, reviews, and special requests to enhance guest satisfaction. ●​ Optimized property listings by enhancing images, writing compelling descriptions, and setting competitive pricing strategies to increase bookings. ●​ Created and updated rate plans, promotions, and availability on Booking.com, driving higher occupancy rates and revenue. ●​ Conducted property search for arbitrage, market research and analysis on profitable short term rentals for profits using occupancy rates. Data Entry Specialist – Green Psyche Accounting & Real Estate Company ​ ​ ​ Feb, 2024 - Aug 2024 ●​ Extracted product information from websites, including prices, descriptions, and images, for data entry tasks. ●​ Organized and input collected data into Google Sheets, ensuring accuracy and consistency. ●​ Conducted lead generation by identifying and gathering contact information for potential clients or business opportunities. ●​ Managed large datasets, performing regular updates and quality checks to maintain data integrity. Telesales Representative at Fin-tech Company (My Stash) ​ ​ ​ ​ ​ ​ July, 2022 – Jan, 2024 ●​ Handled 50-75 customer inquiries daily via phone, email, or chat, responding within 24 hours per SLA. ●​ Resolved 90% of issues on first contact, ensuring high first-contact resolution (FCR). ●​ Maintained updated product knowledge through bi-weekly training to deliver accurate information. Internship at University of Ilorin Academic & Electronic Library ​ ​ ​ ​ ​ Oct, 2019 - Oct, 2020 ●​ Organized and managed digital resources, including e-books, journals. And multimedia materials, ensuring accessibility for students and faculty members. ●​ Assisted in maintenance of electronic library systems and platforms, promptly addressing technical issues and liaising with IT support to ensure seamless operations. ●​ Assisted in cataloguing and classification of library materials using standard systems for efficient organization and retrieval of resources. ●​ Provided research support to library patrons on research inquiries and getting relevant information. EDUCATION University of Ilorin, Ilorin, Kwara, Nigeria ●​ MSc Library and Information Science University of Ilorin, Ilorin, Kwara, Nigeria​ ​ Oct, 2023. ●​ BSc Librarian Registration Council of Nigeria (LRCN) ​ Oct, 2014. ​​ CERTIFICATIONS & TRAININGS ●​ Short Term Rentals Academy Training & Certificate​ ​ ​ ​ ​ ​ 2 Feb, 2025. ●​ ALX Virtual Assistant Training & Certificate ​ ​ ​ ​ ​ 28 Nov, 2024. ●​ Asana Workflow Specialist Training & Certificate ​ ​ ​ ​ ​ ​ 30 Dec, 2024. ●​ Librarians Registration Council of Nigeria (LRCN)​ ​ ​ ​ ​ ​ 29 Nov, 2019. ​
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