Ogundoye Lateefat Olanike

I am a detail-oriented Customer Support Specialist and Virtual Assistant with over one year of hands-on experience supporting customers across multiple channels including email, live chat, and ticketing systems.

I have worked with tools such as Zendesk, Intercom, HubSpot, Slack, Trello, Asana, and Monday.com to manage customer interactions, resolve issues efficiently, and maintain high satisfaction levels.

I am skilled in handling inquiries, managing inboxes, tracking tickets, and supporting team workflows while maintaining professionalism and empathy in every interaction.

I am highly organized, a fast learner, and committed to delivering excellent service in remote environments. I am open to full-time, part-time, and contract opportunities with global teams.