Ogubuike Vivian

I am a CRM Operations & Data Hygiene Specialist with hands-on experience in Zoho CRM, Freshworks (Freshsales/Freshdesk), and GoHighLevel. My main focus is helping businesses maintain clean, accurate, and well-structured customer data so sales and marketing teams can work efficiently without losing leads or dealing with messy records.

I specialize in organizing and managing CRM systems by cleaning up leads, contacts, accounts, and deals. I ensure that every record is complete, properly tagged, and correctly categorized to improve workflow and increase productivity. My work involves setting up and maintaining pipelines, creating custom views, enforcing data standards, and building validation rules to prevent data errors.

I also provide ongoing CRM maintenance, including deduplication, data enrichment, mass updates, and reporting. I help businesses keep their CRM organized and scalable so it remains effective as the company grows. I understand the importance of data accuracy and consistency, and I’m detail-oriented in every task I handle.

Whether you need a one-time cleanup or continuous CRM management, I can help you streamline your CRM processes, reduce manual errors, and ensure your sales pipeline stays clean and reliable.