Ogenyi Samuel

OGENYI SAMUEL www.linkedin.com/in/ogenyi-samuel- PROFESSIONAL SUMMARY Result-oriented certified data analyst, professional virtual assistant, project and community manager with over 5 years practical experience in streamline administrative and executive task workflow, creating free time for client’s responsibilities and priorities, at the same time increase productivity. Confident in my ability to manage, coordinated social media communities, virtual conference meetings and webinars. With a proven track record and accuracy in data book-keeping, data entry and data visualization into dashboards and reports to aid clients to effective decision-making, empowered with proficiency in customer relationship services in various Saas, ERP and CRM tools like [Asana,Zendesk,Trello,ZohoCRM,HubspotCRM,Zapier,Clickup and Sales Force]. Committed to leverage my vast experience in administrative, executive, project, social media community management and analytical skills to problem solving and optimize personal and organizational success. WORK EXPERIENCE COMMUNITY MANAGER Jun 2024 – Present AD-wrap Advertising Limited Kampala,Uganda Developed and Facilitated engagement on various social media platforms, coordinated client products surveys, track and analyze product creative artwork resulting in 15% average conversation rate on all platforms.       Develop and Implement strategies to engage community on Whatsapp and Telegram. Create and share content that promoted engagement and interaction within the community. Foster a sense of community and encourage membership and participation by 15%. Create content schedules and posts relevantly to the community’s interest & needs. Monitor Trends and update regular daily feedbacks for continuous improved community engagement strategies using Google workspace tools. Collaborated with other countries community managers to share best practices and align on community growth. VIRTUAL ASSISTANT Jan 2022 – Jun 2024 LAJ Academy Medical and Educational Platform Lancashire, United Kingdom Hired as a Virtual Assistant and promoted to a Line Manager within 6 months, responsibilities included coordinating key performance business indicators, lead generation, organizing appointments and business meetings.        Coordinated a high volume of appointments using Google Calendar and Calendly, ensuring optimal scheduling. Organized administrative operations, typing, editing and proofreading of document drafts, proposals, contracts, memo document to professional documented stipulated standards. Created weekly key performance indicator task for social media managers and trainees on various social media marketing campaigns for awareness and subscribers engagement. Arranged and administrated all online meetings, conference lectures and webinars on ZOOM, Google MEET, Skype and Slack respectively. Managed projects on social campaigns, achieving a 75% increase in target audience coverage. Increased subscriber count by 50% through comprehensive feedback forums, enhancing user engagement and satisfaction. Implemented effective email templates structures, email signature, prompt reply, forward and bookmark important emails as well as other email management execution. TEAM LEAD (Market Developers Jos Region) Jan 2019 – Dec 2021 Target Distribution of Africa TDA Jos, Nigeria Team Lead a region of market developers on Fast-moving consumable goods FMCGs, the role includes developed C2B, B2C and B2C relationship, management of routine operational task, analyzing and reporting sales volume targets.        Developed and fostered strong C2B, B2B, and B2C relationships, leading to over 50% sales growth. Compiled sales and marketing performance reports using Excel, Power BI, PowerPoint, and Sales force. Implemented statistical measures for field marketing surveys, analyzed market performance for appraisals. Embarked on frequent field marketing and table replacement campaigns. Increased monthly, quarterly and annual stock kept unit by expanding market routine plans to gain more prospective target audience. Managed administrative staff and operational duties, resulting in increased client satisfaction and business optimization. Coordinated team building strategy and team bonding routines to boost market developers sales confidence. FINANCE ANALYST Jan 2017 – Dec 2018 Figel Inc Jos, Nigeria Reporting to the CEO, the role includes consultation for a business start-up in need of a lead generation, financial and analytical analysis, budgeting and management of chains of websites and remote stores as well as services delivery and solutions.        Coordinated over 20,000 customer bookings daily, improving customer satisfaction by 75% through automation. Implemented and utilized customized enterprise resource planning tool that promoted efficiency with all departmental links to finance. Restructured the out-dated salary and compensation system, thereby increase the level coworkers dedication and productivity. Managed filing and bookkeeping, reducing audit prep time by 50%. Organized website, server and electronic transactions as well as CRM and ERP optimizations by the books. Designed and implemented financial budget schemes, optimizing resource allocation and reducing operational costs by 50%. Analyzed data and metrics within annual reports and tax filings using Tableau and Power BI, reducing filing errors by 15%. SKILLS VIRTUAL SKILLS: Microsoft 365, Microsoft Copilot, Google Workspace, Zoom, Doggle, Kaggle, Github, Webserver CMS, CRM Tools [ Asana, Zendesk, Clickup, Trello,Zoho CRM, Hubspot CRM, Zapier, Sales Force ] ANALYTICAL SKILLS: Data Analysis, Data Entry, Data Cleansing, Data Management, Data Visualization, SQL, Power Query,Power BI, Looker studio, Tableau, Python [Pandas, Polars, Numpy, Matlab plot, JupyterLab] SOFT SKILLS: Problem-Solving, Strong Communicator, Project Management, Virtual Assistance, Emotional Intelligence, Community Management, Leadership, Adaptability, Time zone Utilization, Self Awareness, Attention to Details. EDUCATION B.Sc ACCOUNTANCY [ Upper Level Credit ] CERTIFIED DATA ANALYSIS CERTIFIED VIRTUAL ASSISTANT PROFESSIONAL BENUE STATE UNIVERSITY CWW TECH AFRICA DIGITAL EXCHANGE ACADEMY