Ogedegbe Oghenetejiri

This is all about virtual assistant and customer service representative.

My Skills:

• Strong written and verbal communication skills, with the ability to craft clear, concise, and engaging responses.

• Proven ability to provide top-notch customer support, resolving issues, and addressing concerns in a professional and empathetic manner.

• Skilled at prioritizing tasks, managing multiple projects, and meeting deadlines in a fast-paced virtual environment.

• Proficient in using various tools and software, such as CRM systems, email management tools, and project management platforms.

• Ability to think critically and creatively, resolving complex issues and finding solutions that meet customer needs.

Tools I work with:

• Proficient in using email clients like Gmail, Outlook, or other email management tools.

• Experienced in using Customer Relationship Management (CRM) software like Salesforce, HubSpot, or Zoho.

• Familiar with project management tools like Trello, Asana, or Basecamp.

• Skilled in using communication platforms like Slack, Microsoft Teams, or Zoom.

My Experience in:

Virtual Assistant: Experienced in providing administrative support, managing schedules, and handling tasks remotely.

Customer Service: Proven track record of delivering exceptional customer service, resolving issues, and building strong relationships with customers.

Multitasking: Adept at handling multiple tasks, projects, and customers simultaneously, ensuring timely and effective completion.