Ogechukwu Uzor

OGECHUKWU UZOR ​ Virtual Assistant | Administrative | Operations Support​ ​ ​ Lagos, Nigeria | | LinkedIn | Portfolio Professional Summary Proactive and organized Virtual Assistant with 2+ experience providing administrative, customer, and operational support to busy professionals and small businesses. Skilled in email and calendar organization, email marketing, online research, travel and itinerary planning, and customer service. I bring clarity and structure to busy workflows with 90% accuracy in scheduling and reporting, managing details, and ensuring smooth day-to-day operations. Skilled in using Google Workspace, Trello, Asana, Notion, HubSpot, and Zapier. Known for being dependable, detail-oriented, and eager to learn new systems quickly. My goal is to help clients stay focused on their priorities while I handle the background tasks that keep everything running efficiently. Core Competencies Operations Support & Scheduling (95%+ accuracy)​ Email & Calendar Management​ CRM Management (HubSpot)​ Client Communication & Retention (30%+ improvement in satisfaction)​ Documentation Preparation( Docs,Sheets,slides)​ Workflow Automation (Zapier, Asana, Notion)​ Task & Project Management (Trello, ClickUp)​ Email Marketing by 60% Professional Experience Operations Support Lead​ Afriment | Remote | May 2025 - Aug 2025 ●​ Managed email accounts for 3 executives, drafting, proofreading, and responding to client communications, increasing email productivity by 65% ●​ Managed calendars for 13 team members, ensuring seamless scheduling and reducing meeting conflicts by 50% ●​ Crafted friendly and informative emails to acknowledge customer service requests, resulting in a 85% client satisfaction rate. ●​ Created monthly email newsletters for subscribers, highlighting new products, promotions, and company news, increasing engagement and brand awareness. Administrative/Operations Assistant​ Crossing Hurdles | Remote | Jul 2024 - Apr 2025 ●​ Implemented streamlined communication systems that increased response time across teams by 68%. ●​ Manage client inboxes, schedule meetings, and maintain an organized calendar, handle data entry tasks, ensuring accurate record-keeping across spreadsheets and documents by 85% ●​ Conducted thorough online research to support business operations and marketing efforts. ●​ Drafted and formatted professional documents, reports, and client communication materials. Data Entry Assistant​ Ebby’s Cusine | Remote | Dec 2023 - May2024 ●​ Developed and implemented processes to automate data entry tasks, resulting in a 75% reduction in data entry time ●​ Conduct research to identify new technology and tools to improve productivity and efficiency, resulting in an 85% increase in productivity. Certifications ●​ Certified Virtual Assistant - ALX Africa (2024) ●​ Virtual Assistant Professional - Dexa (2025) ●​ Certified Virtual Assistant Professional (Internship) - Afriment (2025) Tools Google Workspace (Docs, Sheets, Calendar, Slides, Drive)​ Microsoft Office Suite (Word, Excel, PowerPoint)​ Canva Hubspot Zoom, Calendly Zapier, Notion Trello, Asana, ClickUp​ Slack, Telegram