Ogechukwu Umeh

Ogechukwu’s Portfolio About Me As a seasoned Virtual Assistant with over 3 years of experience, I have honed my skills in various domains to support businesses and professionals in streamlining their operations. My focus on delivering high-quality service, meeting deadlines, and adapting to dynamic environments has enabled me to make significant contributions to my clients. This portfolio outlines some of the key areas where I have excelled, showcasing the depth of my expertise. Key Skills Administrative Support Customer Service Social Media Management Content Writing Email and Calendar Management Project Management Data Entry and Research Graphic Design Accomplishments Administrative Support Managed scheduling and communication for a team of 15, reducing meeting conflicts by 40%. Customer Service Handled over 100 customer inquiries per week with a 95% satisfaction rate. Social Media Management Grew client’s Instagram following by 20% in three months through targeted content and engagement. Project Management Successfully coordinated the launch of a new product, meeting all deadlines and staying within budget. Email and Calendar Management Streamlined email processing, reducing inbox clutter by 50% and improving response times. Data Entry and Research Accurately entered and maintained a database of 10,000+ entries with zero errors. Tools and Software Proficiency Microsoft Office Suite (Word, Excel, PowerPoint) Google Workspace (Docs, Sheets, Drive) CRM software (Salesforce, HubSpot) Project Management tools (Trello, Asana, Zapier) Social Media Management tools (Hootsuite, Buffer)