Ogechukwu Eluemunoh

A dedicated and detail-oriented Virtual Administrative/Executive Assistant and Customer Service Representative with extensive experience as an appointment setter and guest service representative. I am committed to delivering high-quality administrative support, managing schedules, and providing exemplary customer service to contribute to the overall success of the organization.

Some of the services I offer👇🏻👇🏻👇🏻

VIRTUAL ADMINISTRATIVE ASSISTANCE📌📌📌

I offer comprehensive virtual administrative assistance to help businesses streamline their operations. I handle tasks such as email management, document preparation, event planning and coordination, travel arrangements, online research, short term vacation rental listing and co-hosting,etc. My goal is to ensure that your team can focus on strategic goals rather than administrative burdens.

EXECUTIVE ASSISTANCE📌📌📌

As an executive assistant, I provide high-level support to senior executives, managing their schedules, communications, and key projects. My responsibilities include coordinating meetings, preparing reports, handling confidential information, and facilitating communication between departments, enabling executives to focus on leadership and strategy.

CUSTOMER SUPPORT📌📌📌

I deliver exceptional customer support services that enhance your customer experience and foster loyalty. I address customer inquiries, resolve issues, provide information, and follow up on customer feedback via email, live chat, or phone. I ensure that each customer interaction is handled professionally and efficiently, ensuring satisfaction and retention.

SALES SUPPORT 📌📌📌

I have a proven track record in lead generation and appointment setting. I am adept at turning prospects into loyal clients through effective communication and strategic outreach. I am also results-driven, with a knack for building lasting relationships and driving sales growth.

APPOINTMENT SCHEDULING📌📌📌

Efficient appointment scheduling is crucial for maintaining productivity and ensuring smooth operations. I manage calendars, schedule appointments, coordinate meetings, and send reminders. My focus is on preventing conflicts and optimizing time management, ensuring that your schedule runs seamlessly.

Some of the tools I use to streamline workflow📌📌

. • Microsoft Office

• Google Suite
• Project management tools(Trello, Asana, Clickup,Evernote)
• CRM tools
• Salesforce
• Communication tools(Slack,Zoom,Google meet,Skype)
• Appointment Scheduling tools(Calendly, Google Calendar) 
• Travel planning and booking softwares
• Event planning and coordination tools.

Let's connect and talk about how I can support you and your business.