Ogechi Fortunate Ihedioha

Hello, my name is Ogechi Ihedioha. I'm a resourceful Customer Service & Executive Support Professional with hands-on experience managing client communications, scheduling, and virtual office operations. Skilled in handling high-volume calls, emails, and online inquiries with professionalism and discretion. Adept at calendar management, appointment coordination, and CRM systems, ensuring smooth business operations and exceptional customer satisfaction.

Recognized for reducing client churn and enhancing engagement through

clear communication, empathy, and tailored support. Now seeking to

leverage these skills in a Virtual Receptionist role, providing reliable, organized, and client-focused support in a remote capacity.