Ogechi

UGBOR OGECHI GRACE 11 Ayiola, Ikotun, Lagos,-- https://www.linkedin.com/in/ogechi-ugbor-59b525142/ PROFILE Highly dedicated and results-oriented Quality Assurance Engineer with a proven track record of meticulously executing test plans, crafting robust test cases, and designing efficient test scripts to ensure exceptional software functionality and performance. Proficient in manual testing for consumer-facing mobile applications on iOS and Android platforms, as well as web applications, with an added proficiency in web automation. Adept at identifying and reporting bugs using Jira, leading to a significant reduction in critical issues and improved product quality, resulting in heightened user satisfaction. Committed to continuous learning and seeking opportunities in a challenging and innovative tech environment that values professional growth, aiming to leverage my skills to drive excellence and make a meaningful impact in a forward-thinking company. WORK EXPERIENCES QA Engineer Jan 2023- present Sharesquare ● Developed and executed test plans, test cases, and test scripts for web applications. ● Performed regression, functional, system, and performance testing, resulting in a 35% reduction in software defects. ● Automated 80% of test cases using Testim, thereby ensuring comprehensive test coverage across the application. ● Collaborated with the development team, ensuring an average bug resolution time of less than 2 days, depending on the priority, and contributing to a 20% increase in development efficiency. ● Identified, reported, and tracked 75+ software defects using Jira, including detailed defect reproduction steps and supporting documentation. ● Participated in root cause analysis for critical issues, resulting in a 30% decrease in recurring defects. Product Consultant/QA Analyst Fitlife Africa Nigeria Limited Jan 2021 - Dec 2021 ● Performed manual testing, including exploratory testing, on 15+ features, ensuring product stability and reliability. ● Analyzed user feedback and data for 15+ product features, contributing to data-driven product improvement. ● Leveraged Charles Proxy for comprehensive mobile app testing, identifying and resolving 50+ bugs and issues through network traffic analysis. ● Acted as a liaison between the product team and sales team, gathering customer demand insights for over five new features and aligning the product map accordingly. ● Successfully re-executed 40% of tests that previously failed, ensuring a high level of software reliability. ● Detect, document, and communicate bugs, and discrepancies in the functionality, usability, and visual aspects of the apps. Telesales Termii (YC W20) July 2021- Dec 2021 ● Provided support to newly onboarded customers throughout the sales process. ● Followed up on failed payments and existing customers, tracking sales targets. ● Contributed to product improvement by collecting customer feedback on QA features communicating their suggestions to development teams. ● Conducted research to identify new business opportunities and prospects. EDUCATION Bachelor Of Science (BSc.) in Business Administration UNIVERSITY OF LAGOS [Akoka, Lagos] Second Class Upper (CGPA 4.06) School Of Foundation Studies 2015 - 2018 2014 - 2015 JUBEB (A Level) SKILLS ● Test Automation ● Test documentation ● Bug tracking and reporting ● Regression testing ● Mobile and Web Application testing ● Testim ● Jira ● Postman ● Attention to details ● Collaboration and communication INTERESTS ● Networking ● Bug hunting ● Research