Oge Obih

OBIH OGECHI CHIDINMA PROFESSIONAL SUMMARY --Lagos, Nigeria Dynamic, result- oriented and self-driven individual equipped to lead companies through growth, transformation and day-to-day business operations, with strong track record of accomplishment in operations management. History of streamlining processes and increasing business efficiency for long-term stability and growth. An effective team player and leader with data-driven mindset and important ability to think critically. SKILLS EXPERIENCE Fiscal Oversight Compliance Management Business Analysis Operations Oversight Strategic Planning Chief Executive/ Founder Lampview Limited, Lagos, Nigeria, Jan 2022 - Current • Leveraged high-quality service delivery and strategic business management to stimulate business expansion. • Oversaw account receivables, payroll and payables to support financial operations. • Evaluated KPIs and supervised team to measure, track and improve results. • Exercised calculated decisions during crisis and uncertainty to minimize risks. • Created alliances with other organizations to promote growth and productivity. • Established and maintained professional relationships with customers, public and private sectors within community. • Strengthened market position, leveraging industry knowledge and business acumen for success. • Cut costs by eliminating waste and unnecessary expenditure. Chief Operating Officer Lonelyplanetguidelimited, Lagos, Nigeria, May 2019 - Current • Fostered positive relationships with industry partners, leveraging connections to implement strategic plans. • Accomplished numerous short- and long-term goals with successful alignment of business strategies. • Kept operations within budget limits through sound fiscal management policies. • Assumed CEO responsibilities in absence of CEO for continued company leadership. Administrative Manager Lonelyplanetguidelimited, Lagos, Nigeria, Jun 2016 - Apr 2019 • Liaised between staff, customers and vendors to streamline flow of information. • Assigned tasks to associates, tracked progress and updated clients to facilitate administrative operations. • Conducted meetings to facilitate projects and appropriate time and talent. • Created and maintained spreadsheets, databases and reports to drive administrative oversight for management and staff. • Defined, analyzed, and documented statistical data to assist in determining best practices. • Collected and approved expense reports, timesheets and time-off requests to manage personnel records. • Developed and executed marketing programs and business solutions to increase exposure, traffic and sales. • Processed time and payroll to correctly submit before deadlines. • Developed and implemented information management system to allocate, manage and control resources. • Boosted efficiency and team performance by setting goals and plans to achieve each target. Customer Relationship Officer 3invest, lagos, Nigeria, Mar 2016 - Jan 2017 • Answered customer questions about policies and procedures with friendly and knowledgeable approach. • Investigated and resolved customer concerns related to order inquiries and delivery tracking. • Maximized satisfaction by anticipating needs and consistently offering expert support. • Delivered fast and friendly service to handle questions and service complaints. Event Coordinator Real Estate Unite/3invest, Lagos, Nigeria, Oct 2015 - May 2022 • Assisted with developing, planning and implementing strategies to promote large- and small-scale events. • Reported regularly on event preparation status and readiness. • Handled invoice management and post-event review and processing. • Oversaw day-of execution for corporate events and meetings, trade conferences, group receptions and cause rallies. • Executed events with consistently high standards of organization, service quality and enthusiasm for client objectives. • Handled administrative details for events, responding to inquiries and distributing promotional materials. • Satisfied conference leaders with open, continuous communication, and strict attention to important details. • Assessed events overall success and submitted findings for future planning. • Elevated event staff performance with skilled leadership, motivation and discipline. • Promoted events through targeted social media campaigns, brand ambassador partnerships and email newsletters. • EDUCATION Inspected event facilities to conform to customer requirements. High School: High School Graduate Certificate Lagos Anglican Girls Secondary School, Lagos, Nigeria, September 2001- Jul 2007 Bachelor of Science (B.S.): Education Gudiance and Counselling Imo State University, Imo State, Nigeria, January 2009-Jul 2014