Oge

I am a passionate, result oriented, organised virtual assistant with +3years of experience in communication media representation and customer support delivering excellent results across different niches.

I am also proficient in managing calendars using tools like calendly handling confidential information, managing inboxes and maintaing social media accounts using tools like google workspace, zoom,canva, microsoft suite, monday.com.

As a customer support specialist, I am versed in using tools such as Freshdesk, Zendesk, HubSpot in addressing inquiries order fulfilment, chat support and providing top-notch service across multiple channels including email, phone, Tickets, while also escalating complex problems to higher tiers of support when necessary.

My areas of strength lies in my ability to pay attention to detail, my expertise in performing other customer support tasks like social media maintenance and lead generation while working autonomously without supervision and delivering high-quality results.

I look forward to working with you while leveraging my skill set for the growth of your establishment.