I am a dedicated Customer Service Representative backed with more than 5 years experience in customer relations. Motivated to maintain customer satisfaction and to contribute to the success of the organization. Proven ability to establish rapport with clients and exceed targets on the production floor. I'm also skilled in creative writing abilities and audience-centric approach to create impactful narratives and drive brand growth to target customers. I had also partner with marketing team to develop sales strategies that align with the brand’s overall messaging. I have detail-oriented Documentation experience with a proven track record of improving product. Although I have little experience in email- marketing I can craft conversion-focused campaigns that build customer relationships and drive revenue growth.