Ogbuele Stellaedna Chinyezuru

I am a skilled and reliable professional with a diverse background spanning customer service, sales, marketing, and technology. With hands-on experience using tools such as Trello, Freshdesk, Intercom, HubSpot, and Apollo, I bring both technical expertise and strategic insight to support and drive business growth in fast-paced environments.

In the area of customer support, I have successfully used platforms like Freshdesk and Intercom to resolve issues efficiently while ensuring a positive and professional customer experience. I pride myself on clear communication, effective problem-solving, and a client-first mindset. My background as a virtual assistant has further sharpened my skills in organization, confidentiality, and time management.

In sales and marketing, I’ve built a strong track record using CRM tools such as HubSpot and Apollo to manage pipelines, nurture leads, and support campaign performance. I understand the value of data-driven marketing strategies and how to align them with sales goals to achieve higher conversion rates and improved customer retention.

My experience in the banking industry has given me a strong understanding of financial systems, compliance requirements, and customer trust. This, combined with my tech-savviness, allows me to operate effectively in roles that require precision, integrity, and adaptability.

I also excel at project management, using platforms like Trello to organize tasks, collaborate with teams, and deliver projects on time. Whether coordinating marketing efforts, handling customer requests, or managing daily operations, I remain detail-oriented and dependable.

With a foundation in information technology, I adapt quickly to new systems, troubleshoot issues effectively, and help streamline workflows. My ability to blend IT knowledge with customer-facing skills allows me to support both internal teams and external clients seamlessly.

In summary, I am a dependable, tech-savvy, and results-driven professional ready to contribute meaningfully in roles focused on customer service, sales, virtual assistance, or administrative support. I bring a unique blend of organization, communication, and technical skills that make me a valuable asset to any team.