Ogbu Chidinma Perpetua

OGBU CHIDINMA PERPETUA PROFILE SUMMARY I am a highly organized and detail-oriented Virtual Assistant and Project Manager, with over 5 years of experience supporting senior executives and managing fast-paced projects. Great at coordinating complex calendars, arranging domestic and international travel, preparing detailed reports, project management and handling confidential information with discretion. Experienced in fostering strong professional relationships, and coordinating cross-functional teams. Committed to delivering exceptional support that aligns with organizational objectives and enhances executive efficiency. CORE COMPETENCIES     Leadership Risk Management Email Management Calendar Management     Planning & Organization Adaptability Online Research Problem Solving     Communication Attention to Detail People Management Remote Work Proficiency IT SKILLS  CRM & Business Software: HubSpot, Zoho, and Salesforce.  Calendar & Email Management Tools: Gmail, Calendar, Microsoft Outlook, and Calendly.  Document Management & Cloud Storage: Google Drive, OneDrive, Dropbox, and SharePoint  Microsoft Office Suite Proficiency: Word, Excel, PowerPoint, and Outlook.  Agile & Scrum Methodologies: Skilled in managing iterative development cycles, and sprint planning.  Project & Task Management Tools: Trello, Asana, Notion, or Monday.com.  Video Conferencing & Communication Platforms: Slack, Loom, Zoom Google Meet. PROFESSIONAL EXPERIENCE PROJECT MANAGEMENT – MF-Talent Canada August 2022 - January 2025  Directed full project lifecycles from initiation to closure, ensuring alignment with business goals and client requirements.  Coordinated cross-functional teams, fostering collaboration between stakeholders, developers, and operations teams.  Implemented Agile and Scrum practices, driving sprint planning, stand-ups, and retrospectives to improve delivery speed.  Managed project budgets and resources, consistently optimizing costs while maintaining quality standards.  Streamlined communication channels across departments, reducing project delays and misalignments.  Managed project budgets and resources, consistently optimizing costs while maintaining quality standards. ACHIEVEMENT:  Delivered multiple high-value projects with a 97% on-time completion rate, directly contributing to increased client retention.  successfully optimized scheduling and administrative systems, and improved client satisfaction through enhanced communication and quick response time. EXECUTIVE VIRTUAL ASSISTANT – NorthStar Advisory Insurance United States of America January 2021 - February 2022  Managed executive calendars, scheduled meetings, and coordinated travel to keep daily operations running smoothly.  Handled confidential emails, documents, and reports with accuracy and discretion.  Supported insurance advisors by preparing client files, policy updates, and follow-up documentation.  Acted as the first point of contact for clients, ensuring timely responses and professional communication.  Maintained records, tracked tasks, and set reminders to help executives stay on top of priorities. ACHIEVEMENT:  Streamlined scheduling and communication workflows, reducing missed appointments and saving executives over 5 hours weekly.  Improved client satisfaction by ensuring faster response times and more organized follow-ups. EDUCATION  HND Public Administration - Institute of Management and Technology - CERTIFICATIONS IT Support (Digital Witch Community) Technical Support Foundamental REFEREE Available on request. -