Ogboo Obiageli Benedict

OGBOO OBIAGELI BENEDICT | 22A Adekunle Street, Isolo, Lagos State, Nigeria | Phone: - | Email:-| Date of Birth: 29 August 1992 | PROFESSIONAL SUMMARY Detail-oriented and dynamic professional with over 5 years of experience in customer relations, data processing, and inventory management. Adept at utilizing SAP, Diapason and Microsoft Office tools to improve workflow efficiency. Strong background in procurement, store operations, and client relationship management. Committed to delivering operational excellence and driving organizational growth. PROFESSIONAL EXPERIENCE Data Processing Officer Trevi Foundations Ltd, Lagos, Nigeria | January 2024 – Present Process and verify invoices, purchase requisitions, and orders for accuracy and timeliness. Maintain effective inventory control through stock transfers and delivery management. Utilize SAP & Diapason for work order processing, asset tracking, and detailed reporting. Support project timelines by coordinating manpower and resource allocation. Customer Relations Officer Stom Technologies Ltd, Lagos, Nigeria | 2013 – 2015 Handled multi-channel customer inquiries, achieving a 90% satisfaction rating. Fostered strong client relationships, increasing repeat business by 10%. Promoted relevant products/services, contributing to new revenue growth. EDUCATION Higher National Diploma (HND) – Business Administration & Management Osun State College of Technology, Esa-Oke | January 2022 – October 2023 Graduated with Upper Credit Ordinary National Diploma (OND) – Business Administration & Management Osun State College of Technology, Esa-Oke | January 2015 – December 2017 Graduated with Upper Credit CERTIFICATIONS SAP & Diapason Certification – 2024 CORE SKILLS Customer Relationship Management SAP (Diapason) Software Inventory & Store Management Data Processing & Entry Procurement & Cost Accounting Microsoft Office Suite (Word, Excel, PowerPoint) LANGUAGES English – Fluent Igbo – Fluent REFERENCES Available upon request