Ogbodo Ogechi Joy

OGBODO JOY O E-mail Address:-Personal Summary My Key focus is to render Excellent customer service by utilizing my skills, information and resources available to me thereby exceeding clients and employer expectations. I am passionate, hardworking, responsible, enthusiastic professional with great working ethics in different areas, seeking for an opportunity in this global organization where I can demonstrate my passion and utilize my skills and experience to improve the sustainability, profitability and the socio-economic activities of the organization. Monitoring social media analytics using free or paid tools and responding to questions and comments, constantly innovating to push new ideas and formats, building email lists, creating emails, and nurturing leads through written communications. Through my work experience, I have expanded my abilities to provide excellent customer service in a professional manner. I possess outstanding problem-solving skills, diligence and efficiency with time management skills. I find myself to be result oriented person, you will find me to be dedicated and focused, very organized, extremely self-motivated, ready to grow and learn by embracing all challenges with a positive attitude and energy for rapid expansion Skills and Expertise ❖ Microsoft Office Skills ❖ Basic HTML, CSS ❖ Media, Publicity and Social Media Management ❖ Team Management and Interpersonal Skills ❖ Customer Service and Communication Skills ❖ Administrative Support ❖ Crypto enthusiast ❖ All Google Suite tools (Google Slides, Gmail, Google Sheets, Google Docs, Google Forms etc) ❖ Marketing emails automation (MailChimp, YAMM) ❖ Email handling Professional Experience ❖ Operational Supervisor [2020--2021] ❖ Teaching Assistant NYSC [Oct.2018-march.2019] ❖ Receptionist office of Vice principal2 NYSC [march.2019-aug.2019] Intern ❖ Champion Breweries Plc Quality control 2017 Education ❖ Renaissance university 2018 B.sc Industrial Chemistry ❖ Mean mater Elizabeth High School 2012 Senior Secondary Certificate Training and Certifications ❖ H & S Konsulting Limited The Art of Creating Centric Culture and Achieving Competitive Edge 201 ❖ Prime Service Institute [www.pmeconsults.org] Certificate in Quality Control and Quality Assurance Training ❖ Safelife International [RC-] Oil and Gas Technology. Health Safety and Environment and Survival at Sea Swimming Certificate with PFD and PPE. Publications ❖ Physicochemical Characteristics and Heavy Metal Levels of Four Rivers in Nkanu West and Nkanu East Local Government Areas of Enugu State Nigeria. [2018] https://www.journalajocs.com/index.php/AJOCS/article/view/19050 Personal Details Sex: Female