Ogbe Oghenekome Harriet

Ogbe Oghenekome Harriet

$15/hr
Customer Service Representative
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Warri, Delta State, Nigeria
Experience:
2 years
OH Delta State --m OGHENEKOME HARRIET OGBE SUMMARY Dedicated and organized financial professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills. SKILLS Problem solving skills • Regulatory compliance Customer Relationship Management • Trend analysis expertise • International finance • HRIS maintenance • Policies implementation • HR program development • Talent management • Event management • Data evaluation • HR services • Diversity and inclusion • HR analytics • EDUCATION AND TRAINING B.SC. Economics Michael and Cecilia Ibru University January 2021 GPA: First Class Honors • • Funding education • Stock market expertise • Increasing savings • Insurance decisions • Mutual funds understanding • Advising on investments • Developing financial plans • Investment planning EXPERIENCE FINANCIAL ADVISOR Sanlam Insurance Limited | Nigeria | January 2023 - January 2024 • • • • • Responded promptly to customer inquiries regarding their accounts or other services offered by the firm. Maintained accurate records of all client interactions and transactions in accordance with company policy and regulatory requirements. Assisted in the preparation of presentations for prospective clients outlining services offered by the firm. Developed financial plans and strategies tailored to clients' individual needs. Attended continuing education seminars to stay abreast of changes in the industry regulations and best practices. • Identified new business opportunities through networking and referrals. • Negotiated with product providers to secure optimal terms and conditions for clients. • Offered diversified set of solutions and full scope of investment products and services to meet clients' best interests. HUMAN RESOURCES AND ESTABLISHMENT DEPARTMENT National Youth Service Corps Scheme | Nigeria | January 2021 - January 2022 • Advised senior leadership team on matters related to organizational development strategies or talent acquisition initiatives. Conducted interviews with applicants for open positions, reviewed resumes, and made hiring recommendations. • Developed job postings, tracked applicant information, and maintained accurate records of all recruitment activities. • Analyzed existing compensation structures within departments; proposed changes based on research findings or market trends. • Provided guidance and support to human resources staff in the performance of their duties. • Created and implemented policies related to HR functions such as payroll, benefits administration, employee relations, staffing requirements, and compliance with applicable laws. • Conducted exit interviews with departing employees; analyzed results to identify potential areas for improvement in workplace operations. • PROFESSIONAL DEVELOPMENT • Professional Diploma: Customer Centricity & Design Thinking, MTF Institute of Management, Technology and Finance, 07/01/24 • Customer Relationship Management, Starweaver, Coursera.org, 07/01/24 • Sales and Customer Relationship Management Overview, Salesforce, Pathstreams, Coursera.org, 07/01/24 LANGUAGES English: C2 Proficient (C2) REFERENCES References available upon request.
Get your freelancer profile up and running. View the step by step guide to set up a freelancer profile so you can land your dream job.