Oemelenna Connie Motsamai

Oemelenna Connie Motsamai Location: Botswana Professional Summary Detail-oriented and results-driven Administrative and Finance Professional with over 5 years’ experience in government health and local government sectors. Skilled in financial management, payroll administration, customer service, and office coordination, with proven ability to streamline operations, ensure compliance, and support organizational efficiency. Recognized for strong interpersonal skills, problem-solving, and ability to work under pressure while maintaining accuracy and professionalism. Core Skills • Office & Administrative Management • Financial Transactions & Payroll Processing • Customer Relationship Management (CRM) • Strategic Planning & Team Leadership • Invoicing, Reporting & Data Analysis • Microsoft Office Suite (Excel, Word, Outlook) • Training & Development • Excellent Communication & Time Management Professional Experience Ministry of Health – Charles Hill DHMT Senior Administrative Officer | Apr 2024 – Present • Manage payroll processing, overtime, and leave administration for staff, ensuring accuracy and compliance. • Oversee payment processing and revenue collection, balancing invoices and maintaining financial records. • Provide administrative and financial support to management, streamlining reporting processes. • Enhance efficiency of leave and overtime tracking by introducing structured systems. Ministry of Local Government – District AIDS Coordinator Office Administration/Accounts Officer | Jan 2019 – Jul 2022 • Processed accounts receivable and billing, handling over 200 invoices weekly with 100% accuracy. • Administered payroll for 200+ employees, ensuring timely salary disbursements and compliance. • Improved customer service efficiency by reducing client call wait times by 20%. • Coordinated office operations including transport logistics, staff accommodations, and meetings. • Supervised support staff (drivers, cleaners), improving productivity and accountability. • Developed tracking and cost analysis reports, helping management monitor overdue invoices. • Composed, proofread, and distributed professional correspondence, enhancing communications. Education & Certifications • Certificate in Business Administration – Palapye Technical College (2013) • Certificate in Leveraging AI for Career Growth & Skill Enhancement – University of the People, USA (2025) • Certificate in Communication for Careers in Healthcare: Bridging Differences through Dialogue – University of the People, USA (2025) • Strengthening Youth Development through Enterprise Training – Modules in Effectiveness, Entrepreneurship, Finance, Agribusiness Key Strengths & Attributes ■ Strong leadership and team collaboration skills ■ Ability to manage multiple priorities under pressure ■ Highly organized, detail-oriented, and deadline-driven ■ Excellent written and verbal communication ■ Customer-focused with strong problem-solving abilities