Odunlami Rasheedat

 ODUNLAMI RASHEEDAT OLUWADAMILOLA Block M13 Flat 6, LSDPC Oko Oba Agege, Lagos State. Tel: -, -. Email:-- OBJECTIVE: To work with skillful and dedicated professionals in an establishment where I can utilize my acquired skills and apply initiative to meet organization target, realize corporate goals and as well as acquire relevant skills for more effective performance. Detail-oriented customer service professional with years of experience in handling customer inquiries, resolving issues, and ensuring customer satisfaction. Seeking a remote customer service position to leverage strong communication skills and dedication to enhancing the customer experience. WORK EXPERIENCE: DATE ORGANIZATION POSITION June-. Pace Global Logistics Services Assistant Logistics Officer Ltd,Ibadan, Oyo State. January- Tripplecross Schools Wempco road, Ogba, Lagos. Personal Assistant April- Travelplanet Tourism Services 53 Jeho Shammah Shoppjng Complex Ogba. Ticketing Officer/Customer service. Sept- Jellymax Fashion House Ijaye Housing Estate Lagos. Customer Service RESPONSIBILITIES: Answering telephone calls. Maintaining diaries,arranging appointments and taking messages. Typing and word processing and filing. Tracking all delivery trucks on a daily basis, ensuring they are in good working condition and maintaining up- to-date documents on delivery vehicles. Coordinating Fleet operations to optimise the availability of vehicles and equipment. Attends to clients and relay necessary information to the Director. Coordinating mail-shots and similar publicity tasks. Provided exceptional customer service via email, chat, and phone channels for a diverse client base SKILLS: An outstanding team player with excellent interpersonal skills. Problem-solving skills and ability to handle difficult customers with patience Excellent problem solving and analytical skills. Sound communication skills. Proficient at administering and managing projects. Ability to work independently and efficiently in a remote environment. EDUCATION: DATE INSTITUTION ATTENDED COURSE 2014 International Air Transport Association Foundation in Travel and Tourism 2011 Olabisi Onabanjo University BSc Hons Transport Planning&Management Ago-Iwoye, Ogun State 2002 Ajogbo Grammar School Ajibode Ota, Ogun State PERSONAL ATTRIBUTES: Excellent communication and presentation skills. Good team spirit and project management. Good problem solving skill and initiative. Superb numerical and analytical skills. Impeccable character and integrity. Ability to work with little or no supervision. REFEREES: Available when needed.