Odunayo Ajani

ODUNAYO AJANI 1 Williams Drive Calverton, Nottingham, Nottingham NG14 6BN ◆ - ◆- PROFESSIONAL SUMMARY Detail-oriented Administrative professional, adept at making critical decisions, managing deadlines and conducting team reviews. Proven history of customer service and maintaining data integrity and confidentiality. With experience working in several industries such as; Recruitment and outsourcing, Energy, Media, Academics and Publishing. With a Diploma in Office Technology and Management I thrived in previous roles and I have come with over five years worth of experience. I have leveraged some important skills in my career so far, and these are; Interpersonal communication, Teamwork, Data management and confidentiality, Negotiation, Microsoft suite, Reputation management, Executive management and Customer service orientation. WORK HISTORY Recruitment Administrator/Payroll 6/2024 - present Frontline Recruitment - Nottingham, UK • Client/candidate Relationship Management: Build and maintain strong relationships with clients to understand their recruitment needs. • Candidate Sourcing: Source potential candidates through various channels (job boards, social media, referrals, etc.). • Application Management: Manage job applications, including screening and shortlisting candidates. • Payroll: Data entry and maintenance of employee information and processing weekly timesheet, and managing deductions where it applies. • Candidate Selection: Select the best candidates to present to clients. • Onboarding: Ensure a smooth onboarding process for new hires. • Compliance: Ensure compliance with relevant laws, regulations, and industry standards. • Team Collaboration: Work collaboratively with other recruitment consultants and teams to share knowledge and best practices. Energy specialist (Customer care Officer), 07/2023 – 5/2024 E.on Next - Nottingham, UK ● End to end customer service advisory and engagement ● Managed queries and engage customers with day-to-day enquiries ● Managed customers complaint raising and resolving issues as related to energy consumption. ● Liaise with industry stakeholders in a bid to help customers onboard well. ● Energy consumption Advisory. Admin, Cover Supervisor, T.A, Exam Invigilator 03/2023 - 07/2023 Aquinas Education - Nottingham, UK ● Digitization of student records ● Provides Administrative and Clerical support to teachers and some non-teaching staff ● School Digital Reputation management ● Supervised work that has been set in accordance with school policy. ● Liaised with teaching staff regarding work set for a class. ● Managed behaviour of students to ensure attention to details while in classroom. ● Invigilated Examination and ensure school exams policy is followed adequately. Administrative officer, 03/2023 - 05/2023 Brennan Industries - Nottingham, UK ● Initiated processing of purchasing orders ● Prepare regular reports on expenses and office budgets ● Maintain and update company databases ● Organize a filing system for important and confidential company documents ● Interface with employees and clients. NB: Between July 2022 and March 2023, I relocated to the United Kingdom, sorted my son into school and then had to take sometime to understand the business environment, in a bid to prepare myself for my first job here in Nottingham. IT/Data Entry Administrator, 06/2019 - 07/2022 Heal the World Movement - Lagos, Nigeria ● Supervised and maintained company records. ● Review and monitor data. ● Supervised data transition from paper into digital forms ● Coordinated, scheduled and executed in-depth data entry projects ● Demonstrated confidentiality in dealing with information ● Performed regular backup operations to save data and avoid loss ● Applied data program techniques and procedures to optimize operations. Business Development Manager, 04/2017 - 11/2021 New Africa Book Publishers - Lagos, Nigeria ● Initiated product presentation and business pitch to authors and clients ● Supervised reports and presentations to elaborate business development activities and outline new initiatives ● Attended conferences and trade association meetings to represent company, build industry networks and promote new product lines ● Created short-term and long-term goals for business team to achieve objectives ● Closed long-term agreements through skillful negotiation ● Augmented sales value by upselling and cross-selling new products and services to existing customers ● Developed winning strategies to increase sales, expand territories and boost market position. Conference Paper Presenter, 06/2019 - 06/2019 Zimbabwe Int'l Book Fair - Harare, Zimbabwe ● Presented for the second time at the annual Zimbabwe International Book fair 2019 ● Here I spoke on; Enhancing Content Generation in the Digital Age: Social media a viable tool in EPublishing ● Engaged in discussions with key stakeholders in the industry, discussing possible solutions to maximize returns on Investment and sales. Personal Assistant to CEO 02/2015 - 09/2016 Top Communication Ltd - Lagos, Nigeria ● Generated high-quality reports, documents and presentations. ● Organized personal and professional calendars, including reminders and updates for upcoming meetings and events ● Established strong professional relationships with personnel at multiple levels whilst remaining flexible to take initiative and meet tight deadlines ● Screened incoming telephone calls and PR enquiries, directing them through appropriate communication channels ● Performed background research for special projects. Office Manager, 07/2013 - 08/2014 Heal the World Movement - Lagos, Nigeria ● Supported managers with proactive, efficient clerical support to maintain smooth-running operations ● Allocated resources, calendars and schedules effectively ● Administered physical and digital filing systems, keeping records well-organized and easily retrievable for team members ● Oversaw day-to-day office operations such as organizing correspondence, managing incoming calls and creating business records ● Collaborated closely with other managers to smooth and improve office operations. SKILLS ● Customer service orientation ● Database entry ● Executive Management ● Reputation Management ● Administrative skill sets ● Diary Management ● Proficiency in Microsoft Office packages ● Managed automated systems. ● Interpersonal communications ● Classroom management ● Records management ● Deadline-oriented ● Copywriting abilities EDUCATION Certificate of Higher Education: Project Management, 04/2023 Oxford Home study college - Oxford Certificate of Higher Education: Ethics, Corporate Governance and Business law, 04/2023 Global Edulink - London Certificate of Completion: Account Management: Maintaining Relationships, 04/2023 LinkedIn Learning - Sunnyvale, US Certificate of Completion: Creating great first impression, 04/2023 LinkedIn Learning - Sunnyvale, US Certificate of Completion: Multinational Communication in the Workplace, 04/2023 LinkedIn Learning - Sunnyvale, US Certificate of Completion: Customer Service: Problem-Solving and Troubleshooting, 04/2023 LinkedIn Learning - Sunnyvale, US Certificate of Completion: Project Management for Leaders, 04/2023 LinkedIn Learning - Sunnyvale, US Certificate of Completion: Customer Service Call Control Strategies, 04/2023 LinkedIn Learning - Sunnyvale, US Certificate of Completion: The employee's guide to sustainability, 04/2023 LinkedIn Learning - Sunnyvale, US Certificate of Completion: The Future of Work: The Necessary skills of your Future Workforce, 04/2023 LinkedIn Learning - Sunnyvale, US Certificate of Higher Education: MKT2x: Reputation Management in a Digital World, 04/2020 Curtin University - Australia Diploma of Higher Education: Office Technology and Management, 04/2012 Moshood Abiola Polytechnic - Nigeria