Odumegwu Precious Somto

PRECIOUS ODUMEGWU EXECUTIVE ADMIN ASSISTANT | WORKFLOW/OPERATIONS EXPERT Nigeria | - |-| https://shorturl.at/HWAo5 | http://bit.ly/4bTag5A PROFESSIONAL PROFILE Exemplary Executive Admin Assistant/Workflow/Operations Expert renowned for finely tuned skills in optimizing operational workflows and elevating business efficiency. Demonstrated track record of ensuring cost-effective operations and upholding stringent legal compliance standards. Stellar communication prowess with unparalleled organizational finesse, seamlessly liaising between executives and diverse stakeholders while managing schedules and critical documentation. Committed to leveraging expertise in CRM automation to facilitate seamless integration and configuration to enhance productivity and drive business success. CORE SKILLS ▪Operational Workflow Optimization ▪Administrative Assistance ▪Business Efficiency Enhancement ▪Communication ▪Business Analysis ▪Data Management ▪Budget Management ▪Project Management ▪Inventory Oversight ▪Production KPI Monitoring ▪Schedule Management ▪Business Development ▪Documentation Management ▪CRM Automation & Configuration ▪Customer Service ▪Stakeholder Management ▪SOP Creation ▪Project Migration ▪Hubspot ▪Zapier ▪Microsoft Office Suite ▪Monday.com ▪Typeform ▪Clickup ▪Trello CAREER SUMMARY 02/2023 - Present Virtual Administrative Assistant LOGAN BURCHETT - FORECASTR Key Responsibilities:  Manage executive files, records, and comprehensive data reports for executive review.  Coordinate executive calendars by scheduling meetings, confirming availability, leveraging expertise in calendar management, and executive-level meeting coordination.  Facilitate the 100% onboarding process for new clients and sales, ensuring a smooth transition and seamless integration.  Utilize advanced computer software skills, including CRM tools like Asana, Hubspot, and Google Workspace, to efficiently complete diverse administrative tasks and support services. 09/2022 – Present Virtual Assistant FREELANCE - UPWORK Key Responsibilities:  Orchestrate the creation of memos and invoices, manage accounts, engage customers, resolve complaints, and serve as the primary liaison between the company and external brands.  Accelerate business research, prepare and manage critical business documents, oversee confidential filing systems, and execute precise calendar management to maintain a 100% accurate database.  Implement strategic plans, craft detailed SOPs, and spearhead business automation and analysis initiatives to optimize workflows and drive productivity.  Cultivate advanced communication and problem-solving skills, ensuring seamless CRM project migrations and leveraging software expertise in Microsoft Office Suite, Google Workspace, Monday.com, Trello, ClickUp, Hubspot, and Asana. 06/2020 – 04/2021 Sales Representative DOMKELV ENTERPRISE – ONITSHA, NIGERIA Key Responsibilities:  Cultivated key customer relationships, increasing sales by 15% and improving customer retention.  Addressed product inquiries with comprehensive knowledge of current sales and promotions, resulting in increase in customer satisfaction ratings.  Streamlined office supply inventory management, achieving a 10% cost saving by adhering to budget constraints and implementing efficient purchasing strategies.  Established and maintained organized filing systems for confidential documents and records, improving document retrieval time by 30% and ensuring easy access and security. KEY ACHIEVEMENTS     CRM Integration and Configuration: Orchestrated seamless CRM integration and configuration, optimizing data management and client engagement processes, resulting in a 30% increase in efficiency and accuracy. Project Management Excellence: Spearheaded project management initiatives, overseeing successful project lifecycles from initiation to completion, ensuring timely delivery and stakeholder satisfaction. Expert Admin Assistance and Automation: Provided expert admin assistance, including business process documentation and automation, leading to a 25% reduction in administrative overhead and enhanced workflow efficiency. SOP Creation and Workflow Mapping: Led the creation of standard operating procedures (SOPs) and workflow mapping, streamlining operations and ensuring consistency in task execution across teams. EDUCATION & CERTIFICATION In view Bachelor of Science: Entrepreneurship and Business Management National Open University of Nigeria 2024 Fundamentals of Project Management Coursera 2024 Project Management/CRM Optimization Class HOPM Academy REFERENCES Available on request