Octavio Francisco Roca Irigoyen

OCTAVIO ROCA I. INDUSTRIAL ENGINEER PERSONAL PROFILE I am an Industrial Engineer looking for new challenges. I have experience on the next fields: Sales and Costumer Service, Project Management, Production and Quality Supervision, Quality Assurement, Hygiene and Labor Security, and Physical Security Analysis ABOUT ME Challenges are the best way to evolution. I am always ready to learn and apply a continuous improvement philosophy. "Excellence is an habit that has to be cultivated everyday" WORK EXPERIENCE Touristic Services Management Self Employed | Dec 2016- May 2018 Sales and marketing of travel packages. Preparation of Budgets for custom designed packages. Coordination of guides and transportation schedules . Costumer Service via Email, Social Media and Face to face. Offers and discounts calculation. Remote Client Assistant CONTACT ME AT Ometepe Island. Moyogalpa, Hospital 300 m to south. Rivas, Nicaragua- LIVE:OCTAVIOROCA3000 - SKILLS SUMMARY Project Management Sales and Costumer Service Team Working Proof Reading and Creative Writing Self motivated Process Improvement Intern Security Supervisor. Guacalito de la Isla | August 2015 - April 2016 Intern Security Supervision. Personel and CC system supervision and Contracted services audit. Methodologies , Schedules and Work Roles Design Intern and external costumer service. Methods Instructor Unifirst Corporation | Nov 2013- Jul 2014 Design, implementation and feedback of sewing methods. Production and Quality supervision. Production Goals assurance. Prodution planning in coordination with other areas. Follow up of production schedule . Other Work Experience: Freelance/ Short Terms Contracts Reception (Front Desk) and Host. CCS Costa Rica |2018 Coordination and audit of Rivas branch. ALMO Security| 2016 Personal and Documents Translation English-Spanish | Creative Writing and Proofreading | 2008-Present Judo Referee of Nicaraguan Judo Association |- Touristic Guide, Pacific Region of Nicaragua |- OCTAVIO ROCA I. EDUCATION National Autonomous University of Nicaragua, Managua Degree in Industrial Engineering. Class of 2012. National University of Engineering, Managua. Update and certification program. Use and implementation of MS Project. 2012 Advanced Excell. 2012 ALMO Security Use of Microsoft Dynamics, CRM Tools. 2016. Peace Corps teaching Program English. SKILLS AND ABILITIES English Spoken and Written. 85%. Microsoft Offices Expert Use Microsoft Visio Designing Tools Costumer Service Skills TeamWork Culture Fast Leaning and Willing to constant learning Teaching Experience Good Follower of Instructions and Active listener.