Obinna Assumpta Njideka

OBINNA ASSUMPTA NJIDEKA PROFESSIONAL SUMMARY Detailed oriented virtual assistant with hands on experience supporting daily business operations using modern productivity,scheduling and automation tools. Skilled in task coordination, calendar and email management,workflow automation and internal communication. Adept at supporting fast paced teams and improving efficiency through well organized systems. CORE SKILLS Administrative Support ● Calendar management, travel coordination, document preparation and data entry Operations and automation ● Zapier, Google Forms, Google Sheets Project and Task Management ● Clickup, Asana, Trello, Monday.com Scheduling and Time Tracking ● Calendly, Picktime, Clockify Communication ● Slack, Intercom, Email Management CRM Support and Lead Tracking ● Apollo, Hubspot WORK EXPERIENCE Digital witch support Community Virtual Assistant/Customer Support ● ● ● ● Managing email management and inbox organization Scheduling meetings and managing calender Data Entry and record keeping Preparing documents and report May 2025 - Present ● ● ● ● ● ● ● ● Responded to customer inquires through intercom and email support simulation File and folder organization (Google Drive) Responded to customer inquires through intercom and email support simulation Organized customer inquires and follow up using task management tools Coordinated appointments and followups using calendly and picktime Maintained clear internal communication through slack Used zapier to automate workflows for faster response handling Assisted with basic customer data and contact management using CRM tools. Education and Certificates Digital Witch Support community Virtual Assistant/Customer Support March,2025 - Present