Obiji Mercy

Overwhelmed with daily tasks? Struggling to keep up with emails, schedules, and customer inquiries? Let me handle the details so you can focus on growing your business.

I’m a highly skilled General Virtual Assistant with years of experience in administrative support, customer service, CRM management, sales assistance, and social media coordination. My expertise lies in helping businesses streamline operations, reduce workload, and improve efficiency.

✅ Inbox & Email Management (Gmail, Outlook, Zendesk, Freshdesk)

✅ Calendar & Appointment Scheduling (Google Calendar, Calendly)

✅ Customer Support & Live Chat (Intercom, HubSpot, Zoho, Salesforce)

✅ Data Entry & Organization (Google Sheets, Excel, CRM tools)

✅ Task & Project Management (Trello, Asana, ClickUp, Monday.com)

✅ Social Media Management (Content Scheduling, Engagement, Brand Promotion)

✅ Sales Support (Lead Generation, Follow-ups, Cold/ Warm Calling)

✅ Research & Market Analysis

✔️ Detail-Oriented & Highly Organized – Keeping everything on track.

✔️ Proactive & Reliable – Taking action without constant supervision.

✔️ Excellent Communication – Strong in both written and verbal interactions.

✔️ Tech-Savvy & Quick Learner – Adapting to new tools and processes fast.

✔️ Sales & Customer Engagement Specialist – Converting leads into loyal clients.