Obianuju Jennifer Ayalogu

Obianuju Jennifer Ayalogu Email:-Phone: - LinkedIn: https://linkedin.com/in/obianujujayalogu Summary Highly motivated and results-oriented professional with 8+ years of experience in customer-centric roles, demonstrating strong communication, organizational, and problem-solving skills. Proven ability to build rapport, exceed expectations and drive positive outcomes. I am seeking a challenging role where I can leverage my expertise to contribute to a dynamic team and achieve exceptional results. Work Experience ● Freelance Copywriter & Virtual Assistant | January 2019 - Present ○ Created engaging website content, social media posts, and marketing materials for small businesses. ○ Provided comprehensive customer support, including scheduling appointments, coordinating logistics, and addressing client inquiries. ○ Proactively identified and resolved scheduling conflicts, ensuring smooth workflow and client satisfaction. ○ Utilized scheduling software to streamline appointment bookings and enhance client experience. ○ Gained valuable experience in understanding and meeting client needs, building strong rapport, and delivering exceptional service. ● Senior Associate, Ayalogu and Associates | November 2018 – Present ○ Managed complex schedules for senior management, including coordinating internal and external meetings, travel arrangements, and client events. ○ Demonstrated strong organizational and time management skills, prioritizing tasks and meeting deadlines effectively. ○ Developed a keen understanding of client needs and preferences, ensuring seamless and efficient service delivery. Skills Writing & Communication ● Content Writing ● ● ● ● ● ● Copywriting Creative Writing Excellent Written & Verbal Communication Active Listening Interpersonal Skills Presentation Skills Customer Service ● ● ● ● ● Customer Onboarding Relationship Building Client Communication Issue Resolution Customer Satisfaction Virtual Assistant ● ● ● ● ● Scheduling & Calendar Management Travel Arrangements Project Coordination Time Management Organization Technical ● ● ● ● Microsoft Office Suite Google Workspace Scheduling Software CRM Software Education ● Qualifying Certificate | Nigerian Law School | 2015 ● Bachelor of Laws (LL. B) | University of Lagos |-