Obiamaka Jane Eluaka
Ibadan, Oyo State, Nigeria | Phone: -
Linkedin:account| Email-
Profile Summary:
Experienced, dedicated and organized educator with over 4 years of experience in teaching,
seeking to leverage my skills in Virtual Assistance, Customer Support & Administrative Support. Proven track record of
effectively managing classrooms, prioritizing tasks, communicating and building rapport with students, parents, and
colleagues, and managing administrative tasks with precision. Recently completed supporting courses in Virtual
Assistance, Customer Support, and Administrative Support, enhancing skills in communication, organization, and
problem-solving. Eager to bring my expertise to a virtual setting and support businesses and entrepreneurs in achieving
their goals.
Skills
Virtual Assistance || Customer Service ||Telemarketing || Cold Calling || Graphic Designing || Web Development
Appointment Setting || CRM Software || Calendar Management || Project Management Software
Experience
Priceless Heritage School | Administrative Officer/Teacher
Ibadan, Oyo State, 09.2019 - Current
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Handled inquiries and concerns from parents, students, or guardians
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Communicated effectively and respectfully with diverse stakeholders
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Offered support and guidance to students, parents, or colleagues
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Collaborated with colleagues to ensure consistency in customer service
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Incentivized current students and parents to refer new families,offering rewards for successful referrals,thereby
increasing the school population by 25%
West Gate Suites & Bars | Customer Service
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Managed and maintained hotel records, files, and databases
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Handled guest complaints and feedback
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Provided information on hotel services, amenities, and local attractions
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Communicated effectively with guests,staff, and management.
Maples Food & Drinks | Administrative Support
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Maintained a clean, organized, and efficient office environment.
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Coordinated appointments, meetings, and events for management and staff
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Accurately maintained and updating records, files, and databases.
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Provided exceptional support to customers, addressing queries and concerns.
08.2018 - 01.2019
-/2018
Education
Ebonyi State University | Bachelor Of Science: Biochemistry
Certification
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Digital With Community - September 2024- In-demand IT skills
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TEFL(Teaching English as a Foreign language)- August 2024
Abakaliki, Ebonyi State | 09.2009 - 03.2014
