Obi Ogechukwu Nkiruka

Obi Ogechukwu Nkiruka

$7/hr
Virtual assistant with IT support skills and expertise in customer service.
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Asaba, Delta State, Nigeria
Experience:
2 years
NAME: OBI OGECHUKWU NKIRUKA CAREER OBJECTIVES I am an easily trainable, enthusiastic, flexible but focused and goal-oriented graduate of Human Anatomy, currently training in IT Support Services, seeking a challenging position in a reputable organization. I aim to provide humanitarian services,excellent administrative and virtual assistance through diligence,creativity,adaptability, and commitment while working as a team player to achieve the organizations vision and statement of mission as well as to enhance my knowledge about new and emerging trends leveraging my skills in software tools such as Slack, Loom,Zoom, Trello , Google Chat, Intercom, Freshdesk, Zendesk, HubSpot, Asana, Calendly, Teams, and SLA management to enhance organizational efficiency. WORK EXPERIENCES Date: October 2024-till date Organization: Excellent Community Education Welfare Scheme (ECEWS) Position: Linkage and Retention Coordinator State: Delta State Responsibility: ●​ Provided HTS services across service delivery points at supported facilities using the approved National testing algorithm. ●​ Ensured test and start; clients tested positive are provided with comprehensive HIV services, including AHD screening and linkage to ART and wrap around services. ●​ Liaised with all testing points within the facility to ensure all newly positive clients are linked to treatment. ●​ Followed up with newly diagnosed HIV-positive index clients to provide Index Case Testing and Partner Notification Services (PNS). ●​ Provided Index Case Testing and Partner Notification Services (PNS) for virally unsuppressed clients. ●​ Ensured the use of Risk stratification tool for optimum yield of positives within the facility. ●​ Received referrals of newly identified and known HIV-positive persons not on ART as identified in facilities and communities. ●​ Supported intra-facility linkages by accompanying newly identified clients in the facility to the point of enrollment and ART initiation. ●​ Send SMS reminders a day prior to the appointment date of patients scheduled for clinic visit. ●​ Called clients who did not keep appointments to reschedule their visits. ●​ Conducted home visits for clients who aren't able to visit the clinic. ●​ Assessed and documented barriers keeping clients from enrolling in ART and provided supportive counselling to help clients identify solutions to the barriers to ART initiation. ●​ Ensured tracking processes and outcome is recorded in the contact tracking and termination form and register. Date: July 2023- August 2024 Organization: Delta State Agency for the Control of HIV/AIDS (DELSACA) Position: Administrative Assistant / HTS Assistant State: Delta state Responsibility: ●​ Served as the secretary/personal assistant to the HODand provided administrative assistance to the head of the agency. ●​ Provided HIV Testing services ●​ Trained as a virtual navigator/recruiter on social and sexual network tracing/testing ●​ Received mail, and important and sensitive documents in the agency. ●​ Maintained standard filing system for easy and quick document assess and retrieval. Date: January-July 2022. Organization: National Primary Health Care Development Agency Position: Electronic Management on immunization data (EMID) recorder for Covid 19 Vaccination Campaign. State: Lagos State Responsibility: ●​ Entered and maintained data in the Electronic Monitoring and Information ●​ ●​ ●​ ●​ ●​ Database (EMID) system. Recorded vaccination details for individuals, including name, age, vaccine type, dose number, and date. Ensured all data is accurate, up-to-date, and confidential. Collaborated with healthcare teams and volunteers to ensure smooth vaccination operations. Issued Covid-19 vaccination cards to vaccinated persons. Maintained confidentiality with regards to affairs and information. Date: January- September 2022 Organization: High-grade Computer Academy Position: Computer appreciation trainee. State: Lagos State. Responsibility:​ ●​ Gained diploma in desktop publishing ●​ Gained proficiency in the use of Microsoft Word, Excel, and power point. ●​ Gained proficiency in Corel draw and other application software. IT SUPPORT SERVICES TRAINING Date: Ongoing Organization: Digital witch ●​ Acquired skills in troubleshooting hardware and software issues. ●​ Learned to provide technical support remotely and in-person. ●​ Proficient in software tools for communication, collaboration, and task management: Slack, Loom, Google Chat, Intercom, Freshdesk, Zendesk, HubSpot, Asana, Calendly, Teams, SLA management, and more. ●​ Developed skills to enhance workflow, productivity, and virtual operations. EDUCATION ●​ Nnamdi Azikiwe University Awka Anambra State B.SC. Human Anatomy, 2021 CORE COMPETENCIES ●​ Administrative support and data management ●​ Interpersonal skills and teamwork ●​ Communication and client engagement ●​ Leadership and organizational skills ●​ Attention to detail and reliability ●​ IT support fundamentals (currently in training) ●​ Proficiency in productivity and collaboration software. PROFESSIONALORGANIZATIONMEMBERSHIPS ●​ A certified member of "Anatomical Student Society of Nigeria"(ASSON)
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