Obed Addom

OBED ELORM KOMLA ADDOM Professional Summary Detail-oriented administrative and customer support professional with a background in psychology and experience in supervision, data entry, and administrative coordination. Skilled in managing records, organizing information, and supporting daily operations in fast-paced environments. Experienced in supervising teams, handling customer inquiries, and maintaining accurate documentation. Proficient in Microsoft Office and Google Workspace with strong communication, organizational, and problem-solving abilities. Reliable, self-motivated, and able to work independently in remote environments while meeting deadlines and maintaining high quality standards. Core Skills • • • • • • • • • • • Data Entry and Data Management Virtual Administrative Support Microsoft Word, Excel, and PowerPoint Google Docs and Google Sheets Customer Support and Communication Record Keeping and Documentation Inventory Monitoring Project Coordination Team Supervision and Leadership Time Management and Organization Problem Solving and Analytical Thinking Work Experience Supervisor Vis A Vis Hotel – Dansoman, Ghana December 2025 – January 2025 • • • • • Supervised daily operations and coordinated activities of hotel staff. Ensured high standards of customer service and guest satisfaction. Handled customer inquiries and resolved complaints professionally. Scheduled staff shifts and monitored employee performance. Maintained operational records and reported issues to management. Administrative and Operations Support - National Service Personnel Pioneer Food Cannery Ltd – Tema, Ghana December 2022 – November 2023 • • • • • Entered and managed data related to packaged products and production records. Monitored and supervised inventory levels to ensure proper stock control. Collected and analyzed operational data to support product improvement. Supervised workers to ensure quality standards and efficiency. Assisted in coordinating projects and maintaining documentation. Administrative Intern National Labour Commission – Tema, Ghana October 2020 – December 2020 • • • • • Assisted with administrative operations of the regional office. Entered and organized data for inventory and documentation purposes. Received calls and responded to inquiries from the public. Recorded meetings and prepared minutes. Supported the documentation and settlement process of workplace disputes. Shop Attendant Gentle Step Boutique – Accra, Ghana December 2016 – September 2018 • • • Assisted customers with product selection and sales. Maintained accurate records of stock and sales. Handled payments and ensured proper product display. Education BSc Psychology University of Cape Coast 2018 – 2022 Certificate: Successful Negotiations – Essential Strategies and Skills University of Michigan | 2022 WASSCE – General Science Kpando Senior High School | 2016 Technical Skills • • • • • • Microsoft Word Microsoft Excel Microsoft PowerPoint Google Docs Google Sheets Internet research and online communication tools Languages English Additional Information Leadership experience in student organizations including Welfare Chairman and Library Chairman at the University of Cape Coast.