a customer relationship management professional with over five years of experience. My greatest strength lies in my ability to actively listen, make people feel comfortable, and engage in meaningful conversations. I am passionate about assisting and supporting people through meaningful conversations and am always open to learning new skills to enhance my expertise. I am knowledgeable in various CRM tools such as HubSpot, Freshdesk, and Intercom. Additionally, I'm well-versed in project management tools like Asana and http://monday.com/, as well as lead generation using platforms like http://apollo.io/, Lemlist, and Google.