Obasunloye Oreoluwa

Obasunloye Oreoluwa Victory- -, - Abuja,Nigeria Obasunloye oreoluwa Nigerian Single female Education 2019 – 2023 Oyo, Nigeria Bachelor of Arts(B.A) History and International Relations Ajayi crowther university Professional Experience Remote Virtual Assistant Freelance • Provide administrative and organizational support to clients across various industries, including managing schedules, emails, and correspondence. • Conduct thorough research and gather relevant information to aid in decision-making processes. • Prepare, edit, and organize documents and presentations for client meetings and projects. • Streamline business processes by implementing productivity tools like Trello, Asana, and Google Workspace. • Oversee social media platforms, including creating content, scheduling posts, and engaging with followers. • Maintain a high level of professionalism and confidentiality when handling sensitive information Remote Customer support specialist Convoso • Assisted customers with inquiries and resolved issues effectively, enhancing customer satisfaction and retention. • Managed CRM systems to keep track of customer interactions, ensuring timely followups and maintaining accurate records. • Collaborated with the sales team to provide administrative support and follow up with clients on order statuses. • Developed standardized templates for email communication, improving efficiency in responses and consistency Lagos, Nigeria Intern/Administrative assistant Lagos state civil service commission • Coordinated and maintained schedules, appointments, and meetings for senior executives. • Created and managed expense reports, invoices, and budgets for various departments. • Organized events and travel arrangements, handling logistics to ensure seamless execution. • Utilized Microsoft Office Suite and Google Workspace to streamline documentation and reporting tasks Skills Communication Adaptability Management skill active listening resourcefulness time management Data entry Project management Technical skills • Productivity Tools: Microsoft Office Suite, Google Workspace, Notion, Trello, Asana • Communication Platforms: Slack, Zoom, Microsoft Teams • Social Media Platforms: Facebook, Twitter, LinkedIn, Instagram • CRM Software: Salesforce, HubSpot Profile Experienced virtual assistant with a strong background in providing remote administrative support, enhancing productivity, and maintaining efficient organizational workflows. Proficient in managing client communications, coordinating schedules, and utilizing digital tools to streamline business operations. Committed to delivering highquality, detail-oriented assistance to help businesses and professionals achieve their goals. Languages English (fluent) Certificates Certified Virtual Assistant from ALX V.A Africa. (2024) National Youth Service Corps