Obassi Chioma Deborah

As a certified Virtual Assistant and Customer Service Expert, I empower entrepreneurs and busy professionals to reclaim their time and amplify their growth by providing comprehensive administrative, creative and technical support.

With a strong background in multi-channel customer service, lead generation and digital management, I handle the core operations of your business. This includes managing customer inquiries, generating potential leads, building your brand's presence on social media and providing seamless back-office support.

My goal is to be your right hand, streamlining your daily operations so you can focus on high-level strategy and business expansion. I am passionate about building positive connections, whether with your customers, your social media audience, or your email subscribers, to build loyalty and drive results.

My commitment to delivering measurable outcomes is demonstrated by my past achievements, such as contributing to a 60% increase in sales in a previous role through outstanding customer support and targeted outreach. I bring that same level of dedication and results-oriented focus to every client I partner with.

My areas of expertise include:

· Customer Service

· Lead Generation

· Email Management

· Social Media Management & Content Scheduling

· Administrative & Back-Office assistance

· Data Entry, Research & Calendar Management

Tools I use: Google Suite, Microsoft Office, Trello, Slack, Monday.com, Airbnb, Zendesk, Intercom and various CRM platforms.

I am currently accepting new clients and am excited to learn about your business goals. Feel free to reach out to me to discuss how I can support your vision and drive your success.