Obasi Nkemjika

OBASI, DEBORAH NKEMJIKA Ago palace way, Lagos, Nigeria Phone: - | Email:-PROFESSIONAL SUMMARY Deborah is an experienced virtual assistant with 3 years of experience, giving top services in customer relationship, email management, administrative support and offer innovative measures that enhances company’s growth, vision attainment and objective delivery. Offering exceptional client support and exceptional guidance in IT support (emails, Microsoft office, Google suite). Committed to exceed performance and grow the company by 75% growth increase SKILLS Technical Skills Artificial Intelligence, Computer friendly, Customer Relationship management, Fundamental Technical Support, Virtual Assistant, Email management, CRM tools, Workspace tools, Scheduling Tools, Information Technology and Digital Skills. Soft Skills Emotional Intelligence, Verbal/Written Communication Skills, Customer Support, Team Bonding/Management Skill, Empathy and Active listening PROFESSIONAL EXPERIENCE Job Title: Virtual Assistant (volunteer) Key task: Increased customer relationship which yielded 65% company growth Scheduled meetings Managed team Job Title: Accountant and sales representative Employer: De-Samic Multilinks Oko Anambra State Key Tasks: - Recorded inbound and outbound products Sold products yielding 70 % interest increase Maintained accurate up-to-date financial record Identified Potential customer or client Built strong relationship with existing customers and new customers. EDUCATION AND CERTIFICATIONS Higher National Diploma Major: Science Laboratory Technology Customer Service Management Coursera Fundamental Technical support Coursera AI Career Essentials ALX Virtual Assistant ALX Present SOFTWARES Hubspot, Monday.com Google workspace AI tools Slack Clockify Microsoft Office