O'Bryan Tablan

 O’BRYAN B. TABLAN ABOUT Extremely motivated to constantly develop my skills and grow professionally. I am confident in my ability to adapt and learn fast in a specific job assigned to me. CONTACT - /- Dasmariñas, Cavite-- EDUCATION COLEGIO DE SAN LORENZO Bachelor of Science in Computer Engineering 2 YEARS (UNDERGRADUATE ) SKILLS Basic in Adobe Photoshop use Basic in MS-Excel Basic in MS-Word Typing Skills Data Analysis WORK EXPERIENCE RESEARCH & DATA ENTRY SPECIALIST / LOCAL SEO 2016 – 2018 (August) Worked for an Australian Client (Data Entry) Repetitive tasks of entering data from different websites to check their competitor rankings and migrate it to inhouse system (Salesforce). (Database Management) Use a variety of tools to organize and input data into our systems, whether it be spreadsheets, documents, invoices, images, written content. Uses MS outlook express & Gmail sending/receiving documents. (Data Analysis) Ensure the accuracy of both data input and output using MS Excel and create the summary of the data gathered. Internet research for ranking of a particular business through Google. Compose monthly reports using last months report/ historical data. Check all the list of reports via google docs and check if those are accurate. Do constant communication with client regarding concerns and updates regarding customer's business through skype call or chat. Data Entry (E-COMMERCE) JAN 2018 - JULY 13TH 2018 Worked for a client in New Zealand who owns Outdoors & Fishing Accessories Shop Repetitive tasks of entering product information (Descriptions) from different suppliers website and migrate it to clients website with good attention to details. Maintains and updates information on clients website. Researches product overviews and specifications if not specified on suppliers website. Constantly checks competitors website to check pricing and promos. Getting photos of products from suppliers and uses adobe photoshop to remove watermarks. Uses SEO tool to check if the search rankings provided on website is competitive. Uses Keyword Generator in case needed, Manually places logical Keywords on website. Constant communicating with client through Skype call and chat. Creates Excel Spreadsheet of product number and links to be able for the client to check products posted for the day. TASK US (OFFICE -BASED) RESEARCH AND DATA ANALYST DEC 2014- DEC 2015 Research and collect URL's of hotel websites and inputs them into their system (Dicer Template) and send them to the clients via MS Outlook. Data Entry/ Management - Encodes data and modify information using In-house CRM. Data Analysis - Maintains and updates the lists of hotels in their system to provide accurate data for the clients' review. Creates the summary/information of the list of hotels gathered. Processed at least 1,200 properties per shift TELUS / GREEN DOT BANK (VIRTUALBANK) CUSTOMER SERVICE REPRESENTATIVE 2013 - 2014 Takes inbound calls from time to time to provide customer support. Handled debit card account Handles customer inquiries through the phone. Listens to customers' concerns and frustrations and makes sure they are taken care of. Data Entry/Management - Encodes data and modify information using the company's CRM tool. Providing excellent customer service experience Inform customer about the products and updates about their debit cards Card activation and deactivation Customer Information Update TELETECH RESEARCH AND DATA ANALYST 2012 - 2013 Handled Telstra account Attends to customer inquiries through chat or email (via MS Outlook). Data Entry/Management - Encodes changes of data and customers' information using the company's CRM tool. Email blast product information regarding promos and bundles. Takes outbound calls occasionally to provide customer support.