Nzeji Michael Chukwudi

Nzeji Michael Chukwudi

$10.50/hr
Technical Support || Virtual Assistance || Customer Service
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Ikeja, Lagos, Nigeria
Experience:
7 years
Contact nzejimichaelchukwudi@gmail. com www.linkedin.com/in/nzeji-michael (LinkedIn) Top Skills Truck Driving Virtual Assistance Customer Service Management Certifications Dangerous goods In-Demand IT Skills Training Fire Drills Truck Driving First Aid Nzeji Michael IT Support Specialist | Business Development | Truck Driver Lagos, Lagos State, Nigeria Summary With over 6 years of experience in Aviation, Logistics, Technology, and Business Development, I bring a diverse skill set focused on optimizing systems, improving operations, and driving business growth. I have expertise in Internal Auditing, IT Support, and leveraging tools like Slack, Google Drive, HubSpot, Google Meet, Dropbox, and Freshdesk to support teams and clients effectively. In my auditing roles, I conducted risk-based audits, assessed internal controls, and ensured compliance across departments. As an IT Support Specialist, I’ve gained hands-on experience troubleshooting technical issues and enhancing collaboration tools for better productivity. My background in Aviation and Logistics has helped me develop strong attention to detail, efficient problem-solving skills, and a deep understanding of operational management. With a focus on Business Development, I’m passionate about identifying opportunities, building relationships, and contributing to business success. Experience Digital Witch Support Community IT Support Specialist April 2025 - Present (3 months) Lagos State, Nigeria -Learning to troubleshoot and optimize Slack for team communication and collaboration across different channels. -Gaining expertise in managing cloud storage, file sharing, and collaboration tools within Google Drive to support team productivity. -Learning to support and troubleshoot HubSpot’s CRM tools, helping improve customer relationship management and marketing automation. -Mastering Google Meet for troubleshooting video conferencing issues and providing technical support for seamless virtual meetings. Page 1 of 2 -Building proficiency in Dropbox for file storage and management and Freshdesk for providing effective customer support solutions. Cassy Anyanwu &Company Estate Surveyors & Valuers Business Development Manager February 2023 - Present (2 years 5 months) Nigeria -Conduct market research to identify trends, opportunities, and challenges in the real estate industry. -Drives the company’s growth and expanding its market presence. -build and maintain relationships with partners and clients. Aero Contractors of Nigeria Ltd Internal Auditor February 2018 - June 2021 (3 years 5 months) Murtala Mohammed Airport MM1 Ikeja, Lagos State, Nigeria -Reviewed company processes to find issues and ensure rules were followed -Helped with audits by gathering data and preparing reports -Checked financial and operational activities for accuracy and risks -Visited sites to observe work, test systems, and support compliance -Handled daily tasks like recording, filing, transferring documents, and getting approvals Education The Federal Polytechnic Nekede, Owerri. Higher National Diploma, Business Administration and Management, General · (September 2021) IQRA Comphrensive College High School Diploma, Business/Commerce, General · (January 2010 - June 2015) Page 2 of 2
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