Nyrriel Atienza

If you're looking for a Virtual Assistant highly proficient in oral and written communications in the English language, with graphic and web design skills I'm the right talent for the job.

I come with 5 years of experience in the BPO industry. I worked as a Team Manager (Customer's Account Retention) for a satellite radio company in the US and as a technical support representative for a cable company in Australia so I am able to work with both hrs.

I have the right leadership, interpersonal and communication skills to take on any job. Throughout my career as a customer service support, I was able to learn how to create tickets, emails, do phone support whether it be for technical or service especially interact with clients, making sure the task given will deliver WOW. The clients I worked with were very keen with quality, customer satisfaction, efficiency and absenteeism, so won't have a problem with me in those areas. My team was able to hit the goals consistently. I am also open to new experiences to hone my abilities to better suit myself to helping our customers.

I am a passionate and a dedicated employee. I value work as I value love for my family. I am good with planning and implementation. I am not afraid to ask questions, I am very loyal and independent.