NYLA FRESENIDO
I excel by providing top-notch service and a strong desire to meet
and create goals. I am a result-oriented person and aim to provide
quality service and establish long-term relationships with my
clients.
WORK EXPERIENCE
ACCOUNT MANAGER
2019 - present
Internet R Us Ltd - Australia
GFresenido
CONTACT
--Caloocan City, Metro Manila PH
nylaclaurente
SKILLS
Written and Verbal Communications
Team Collaboration
Community management
Respond promptly to customer inquiries via phone calls, live
chat, and emails.
Assist customers in placing orders, processing payments, and
tracking shipments.
Work closely with the sales and logistics teams
QUALITY CONTROL OPERATOR
-
CYBERTEXX - Specializes on Anti-money laundering,
Big Data analysis, and Digital Forensics
KYC Verification
Risk Management
Regulatory Requirements
Regulatory Compliance
ASST PROJECT MANAGER
2019 - 2023
Beautitag - HongKong
Planning everything from execution to delivery.
Directing the team to achieve a common goal.
Delegating work effectively.
Managing the resource of time.
Managing the deployment deliverables.
Monitoring progress and track roadblocks.
COMMUNITY MANAGER
2021 to 2022
Customer Service Support
Cypto Projects - Singapore
Quality Assurance
Building and maintaining a strong and engaged online
community
Fostering a positive and active community
Technical Proficiency
Time Management and Multitasking
LANGUAGE
English
EDUCATION
Bachelor of Secondary Education
Philippine Normal University-
VIRTUAL ASSISTANT/APPT SETTER
2019 - 2022
Umbrella Local Partnerships - US
Respond to emails and phone calls.
Schedule meetings.
Manage a contact list..
Organize managers' calendars.
Perform market research.
Create presentations, as assigned.
RECRUITMENT SPECIALIST
2020
The Recruitment Alternative - Australia
Sourcing and reaching out to qualified candidates for current
open roles. Coordinating the hiring process end-to-end.
CUSTOMER SUPPORT/SALES MANAGER-. Dataduck - Cyprus
2. Teleport Business Tech Solution - Philippines
3. Manulife - Philippines
4. Sitel - Philippines
