Nyasese Sylvanus

NYASESE SYLVANUS WUMNOKOL Executive Assistant | Operations Specialist | Process Automation Expert-| - | LinkedIn Profile | Nigeria PROFESSIONAL SUMMARY Results-driven Executive Assistant with 2+ years of experience supporting C-level executives in political and healthcare organizations. Proven track record of streamlining operations, managing high-value contracts worth ₦280M+, and implementing automation solutions that reduce executive workload by 30%. Expert in calendar optimization, travel coordination, and confidential document management with zero compliance issues across 200+ sensitive agreements. CORE COMPETENCIES Technical Skills: Advanced Microsoft Office Suite, Google Workspace, Calendar Management Systems, Document Management, Process Automation, Database Management, Travel Booking Platforms Executive Support: Calendar Optimization, Travel Coordination, Contract Administration, Stakeholder Communication, Meeting Facilitation, Expense Management, Confidential Information Handling Industry Knowledge: Political Operations, Healthcare Administration, Regulatory Compliance, Vendor Management, Budget Optimization PROFESSIONAL EXPERIENCE ALL PROGRESSIVE CONGRESS (APC) | Remote Executive Virtual Assistant | January 2024 - Present  Calendar & Meeting Management: Coordinate complex schedules for 5+ senior party executives, reducing scheduling conflicts by 30% and saving 15+ hours weekly through strategic time blocking and automated reminder systems  Contract Administration: Process and manage 50+ high-priority political contracts and agreements monthly, maintaining 100% accuracy rate and ensuring full compliance with Electoral Commission regulations  Travel & Logistics Coordination: Orchestrate domestic and international travel arrangements for executive team, negotiating vendor rates that consistently deliver 15-20% cost savings on quarterly travel budgets  Executive Communication: Manage high-volume correspondence, draft executive briefings, and facilitate stakeholder communications while maintaining strict confidentiality protocols for sensitive political information  Document & Process Management: Develop and maintain organized filing systems for legal documents, create executive presentations, and implement digital workflows that streamline administrative processes PRO-HEALTH LTD | Nigeria Office Assistant | January 2023 - December 2023  Customer Service Excellence: Managed multi-line phone system, scheduled patient appointments efficiently, and provided exceptional customer service resulting in improved patient satisfaction scores  Financial Operations: Processed patient payments, managed billing inquiries, and maintained accurate financial records ensuring timely revenue collection and reduced outstanding balances  Process Automation: Implemented automated systems for correspondence management, patient recordkeeping, and digital communications, reducing manual processing time by 50% and eliminating data entry errors  Administrative Support: Executed daily administrative tasks with precision, maintained comprehensive patient databases, and supported management with detailed reporting and documentation  Compliance & Accuracy: Followed strict healthcare protocols and management directives to ensure 100% accuracy in patient documentation and regulatory compliance KEY ACHIEVEMENTS Contract Management Excellence: Successfully managed over 50 high-value contracts in 2023 with zero processing errors, ensuring 100% regulatory compliance and stakeholder satisfaction Executive Calendar Optimization: Reduced executive scheduling conflicts by 30% through implementation of advanced calendar management strategies, freeing up 15+ hours weekly for strategic initiatives Cost-Effective Travel Coordination: Achieved consistent 15% savings on executive travel expenses through strategic vendor negotiations and efficient booking processes for 10+ executives Process Automation Leadership: Spearheaded automation of 50% of routine office processes, significantly boosting operational efficiency and reducing manual workload across departments High-Volume Operations: Currently managing administrative support for multiple senior executives simultaneously while maintaining exceptional accuracy and confidentiality standards EDUCATION & CERTIFICATIONS Relevant Training: Executive Assistant Certification, Advanced Microsoft Office, Professional Communication, Project Management Fundamentals ADDITIONAL QUALIFICATIONS  Multilingual Communication: Fluent in English with strong written and verbal communication skills  Technology Proficiency: Advanced user of productivity software, cloud-based collaboration tools, and digital communication platforms  Discretion & Confidentiality: Proven ability to handle sensitive information with complete discretion in political and healthcare environments  Adaptability: Experienced in fast-paced, high-pressure environments requiring quick decision-making and flexible problem-solving approaches References available upon request