Nyambura Juliet

JULIET NYAMBURA MANOTI 📍 Nairobi, Kenya 🌐 Certified Virtual Assistant | Organized | Tech-Savvy | Strong Communicator | www.linkedin.com/in/juliet-nyambura- SUMMARY ●​ Certified virtual assistant with a strong background in admin support, digital customer service, and transcription.​ ●​ Proficient in managing calendars, inboxes, travel logistics, and CRM tools.​ ●​ Known for professionalism, organization, and a passion for helping busy professionals stay productive. EDUCATION Moi University, Bachelor of Education [Special needs-English literature] January 2015-December 2020 WORK EXPERIENCE Freelance Academic Writer & AI Content Trainer (Remote) January 2024–Present ​ ●​ Researched and developed academic content in subjects such as nursing, psychology, and history for various clients and platforms.​ ●​ Created well-structured, original papers aligned with academic standards, citation styles, and client specifications.​ ●​ Participated in training AI language models by providing written content, tagging data, and reviewing AI-generated text for accuracy and tone. Layli Education Platform ESL Teacher [Remote] September 2022-December 2023 ●​ Delivered virtual English and literature lessons tailored to diverse learners​ ●​ Created and maintained accurate records for academic tracking and performance​ ●​ Engaged students with evaluations, discussions, and role-play sessions​ Scribie Transcriptionist [Freelance] August 2021-April 2022 ●​ Transcribed and edited high-accuracy audio-to-text documents​ ●​ Ensured grammatical and formatting precision to meet client standards​ ●​ Delivered time-sensitive work efficiently while maintaining quality​ Hue Experiential Brand Ambassador February 2021-March 2021 ●​ Represented brand at promotional events and educated customers about products​ ●​ Supported sales by answering inquiries and creating awareness during activations​ Kenya Commercial Bank Vooma Sales Representative March 2020-December 2020 ●​ Handled client outreach via phone and email to resolve issues and increase engagement​ ●​ Collected and analyzed sales data to produce reports for improving operations​ ●​ Built relationships with potential clients, boosting service uptake and customer loyalty​ Itierio High School Teacher May 2019-August 2019 ●​ Facilitated learning through structured lesson plans and class activities​ ●​ Organized academic events and tracked student progress using internal systems ●​ Collaborated with fellow educators to align departmental goals​ SKILLS ●​ Inbox & Management​ Calendar ●​ Travel & Coordination​ Meeting ●​ Transcription & Editing​ ●​ Time Management Prioritization​ ●​ Research Writing​ ●​ AI Tools Adaptability & Report & & Tech ●​ Google Workspace, MS Office​ ●​ Customer Support (Email/Chat/Phone)