Nwosu Sarah

Nwosu Sarah

$10/hr
Administrative virtual assistant
Reply rate:
100.0%
Availability:
Full-time (40 hrs/wk)
Location:
Lagos, West, Nigeria
Experience:
3 years
Sarah Nwosu Chioma Administrative Assistant Lagos, Nigeria PROFILE I am a proactive and results-driven professional with a Bachelor's degree in Computer Science and over three years of diverse experience in administrative support and project management. Skilled in streamlining workflows, managing complex schedules, and maintaining organized digital and physical records. Proven ability to enhance team communication and improve project completion rates. Proficient with Google Workspace and project management tools, I am dedicated to providing seamless administrative support that allows teams to operate efficiently. PROFESSIONAL EXPERIENCE Executive Assistant Blaze and Stitches Ensured the smooth operation of the office, managed supplies, and coordinated with other departments. Tracked expenses and prepared expense reports. Managed the daily schedule of a CEO, reducing scheduling conflicts by 30% through effective calendar organization and communication. Maintained sample inventory and tracked orders for collections. Assisted with social media content scheduling and engagement. Organized and maintained digital files of designs, sketches, and patterns, measurement, ensuring all critical information was easily accessible. Managed online orders, processed shipping labels, and coordinated with fulfillment partners to ensure timely delivery. Handled customer inquiries regarding orders, products, and shipping via email and social media, ensuring high-quality customer service. 01/2025 – Present Procurement Admin Homsung International LTD Tracked orders and resolved issues with suppliers and vendors regarding shipment delays or quality lapses. Developed and maintained relationships with vendors, suppliers and other procurement stakeholders. Managed the purchasing ordering, and inventory proccesses to insure timely delivery of the goods. 09/2022 – 12/2024 Front Desk Officer Elle Pairer Institute of Aesthetics Scheduled appointments and maintain calendars for clients. Collaborated with other departments to provide support and overall spa experience. Managed incoming calls, emails, and correspondence promptly and efficiently. Welcomed visitors with a professional and friendly demeanor. Ensured confidentiality and accuracy of client information. Tracked and ordered spa supplies to ensure adequate stock. Promoted spa treatments and retail products to enhance the client experience and increase revenue. Handled paperwork, correspondence, and other administrative duties. Ensured the spa is tidy and welcoming at all times. 02/2021 – 08/2022 Front of house Staff (FOH) Green miller restaurant Warmly welcomed visitors with a smile, taking care of waitlists and reservations, and showing them to their tables. Understood the menu well enough and responded to inquiries, offer suggestions, and communicate any special requests or dietary restrictions to the kitchen. Managed customer complaints calmly and professionally. Including active listening, empathy, and the ability to find a quick, fair resolution, often by escalating the issue to a manager when necessary. 01/2018 – 12/2019 • • • • • • • • • • • • • • • • • • • • • • • Ensured checking on tables, refilling drinks, and proactively addressing any needs or concerns. While i maintained a friendly, attentive, and helpful demeanor throughout the meal. • EDUCATION Bsc, Computer Science Ecole Superieure de Management University (ESM) 09/2019 – 07/2022 Port Novo, Benin Republic SKILLS Technical skills Calendar & Scheduling ( Google workspace, Calendly, Excel) Design & Content (Canva, Vmake, Capcut, Inshot) Project Management Tool (Trello, Asana, Monday.com) Communication platform( Zoom, Google Meet) • • Data Entry Time management Problem solving skills • Proactive & Resourceful • Project tracking and cordination Willingness to learn Confidentiality & Discretion CERTIFICATES African Leadership Virtual Assistant AI Starter kit • • Digital Marketing Skills Institute Digital marketing and Advertising Digital Exchange Academy Project Managment • INTERESTS Volunteering | Exploring new tech skills | Reading | Public Interaction | Creative Copywriting
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