Sarah Nwosu Chioma
Administrative Assistant
Lagos, Nigeria
PROFILE
I am a proactive and results-driven professional with a Bachelor's degree in Computer Science and over three
years of diverse experience in administrative support and project management. Skilled in streamlining
workflows, managing complex schedules, and maintaining organized digital and physical records. Proven
ability to enhance team communication and improve project completion rates. Proficient with Google
Workspace and project management tools, I am dedicated to providing seamless administrative support that
allows teams to operate efficiently.
PROFESSIONAL EXPERIENCE
Executive Assistant
Blaze and Stitches
Ensured the smooth operation of the office, managed supplies, and coordinated
with other departments.
Tracked expenses and prepared expense reports.
Managed the daily schedule of a CEO, reducing scheduling conflicts by 30%
through effective calendar organization and communication.
Maintained sample inventory and tracked orders for collections.
Assisted with social media content scheduling and engagement.
Organized and maintained digital files of designs, sketches, and patterns,
measurement, ensuring all critical information was easily accessible.
Managed online orders, processed shipping labels, and coordinated with
fulfillment partners to ensure timely delivery.
Handled customer inquiries regarding orders, products, and shipping via email
and social media, ensuring high-quality customer service.
01/2025 – Present
Procurement Admin
Homsung International LTD
Tracked orders and resolved issues with suppliers and vendors regarding shipment
delays or quality lapses.
Developed and maintained relationships with vendors, suppliers and other
procurement stakeholders.
Managed the purchasing ordering, and inventory proccesses to insure timely
delivery of the goods.
09/2022 – 12/2024
Front Desk Officer
Elle Pairer Institute of Aesthetics
Scheduled appointments and maintain calendars for clients.
Collaborated with other departments to provide support and overall spa
experience.
Managed incoming calls, emails, and correspondence promptly and efficiently.
Welcomed visitors with a professional and friendly demeanor.
Ensured confidentiality and accuracy of client information.
Tracked and ordered spa supplies to ensure adequate stock.
Promoted spa treatments and retail products to enhance the client experience and
increase revenue.
Handled paperwork, correspondence, and other administrative duties.
Ensured the spa is tidy and welcoming at all times.
02/2021 – 08/2022
Front of house Staff (FOH)
Green miller restaurant
Warmly welcomed visitors with a smile, taking care of waitlists and reservations,
and showing them to their tables.
Understood the menu well enough and responded to inquiries, offer suggestions,
and communicate any special requests or dietary restrictions to the kitchen.
Managed customer complaints calmly and professionally. Including active
listening, empathy, and the ability to find a quick, fair resolution, often by
escalating the issue to a manager when necessary.
01/2018 – 12/2019
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Ensured checking on tables, refilling drinks, and proactively addressing any needs
or concerns. While i maintained a friendly, attentive, and helpful demeanor
throughout the meal.
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EDUCATION
Bsc, Computer Science
Ecole Superieure de Management University (ESM)
09/2019 – 07/2022
Port Novo,
Benin Republic
SKILLS
Technical skills
Calendar & Scheduling ( Google workspace,
Calendly, Excel)
Design & Content (Canva, Vmake, Capcut, Inshot)
Project Management Tool (Trello, Asana,
Monday.com)
Communication platform( Zoom, Google Meet)
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Data Entry
Time management
Problem solving skills
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Proactive & Resourceful
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Project tracking and
cordination
Willingness to learn
Confidentiality & Discretion
CERTIFICATES
African Leadership
Virtual Assistant
AI Starter kit
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Digital Marketing Skills
Institute
Digital marketing and
Advertising
Digital Exchange Academy
Project Managment
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INTERESTS
Volunteering | Exploring new tech skills | Reading | Public Interaction | Creative Copywriting