Versatile, detail-oriented Virtual Assistant and customer service professional with about 2+ years of experience providing exceptional support and ensuring projects are completed on time and with great precision. Skilled in managing schedules, handling correspondence, streamlining workflows, and maintaining accurate records. Proficient in CRM systems, handling complaints, resolving tickets, email and calendar management, and conflict resolution, with a proven track record of exceeding customer satisfaction targets. Adept at multitasking in dynamic environments, fostering client relationships, and driving organizational efficiency to support business goals.
Experienced in bringing innovative measures that enhance on-time delivery; focusing on providing top-notch client support, solution provision, and developing relationships to ensure customer loyalty and business growth. Skilled in offering exceptional organizational/administrative, fast-paced typing, and good and effective communication.