Nwokorie Obianuju

OBIANUJU NWOKORIE Administrative Assistant - - EDUCATION Virtual Assistance Freelance Training DJAS Digital Hub Dec. 2024 Virtual Assistance Program ALX Africa Nov. 2024 HND, Hospitality Management Technology Federal Polytechnic Nekede Owerri, Imo State November, 2022 SKILLS Microsoft Office Suite Google Workspace Canva Slack Social Media Platforms (Facebook, Instagram, LinkedIn) Zoom Organizational Skills Phone Etiquette Strong Interpersonal and Communication Skills (written and verbal) Problem-Solving Attention to Detail Conflict resolution Time Management & Prioritization Internet Research Data Entry. LANGUAGE English PROFESSIONAL SUMMARY A detail-oriented and customer-focused Virtual Assistant with experience in assisting executives and team members through strategic administrative support. Skilled in data management, inbox organization, and web research, driving efficiencies and informed decision-making. Strong organizational skills, high accuracy, and a proactive approach to problem-solving, making valuable contributions to productivity and client satisfaction. WORK EXPERIENCE Executive Virtual Assistant (Creative Director) Sunrise Creativez | April 2025 – Present Managed the company’s official email, ensuring prompt responses and reducing message backlog by 80% within the first month. Coordinated a WhatsApp community of over 25 creative professionals, streamlining communication and enhancing project collaboration. Represented the Creative Director in client communications, successfully closing 3+ deals and maintaining strong client relationships. Searched and booked accommodation and flight for a 5-day international conference in Seychelles. Administrative Virtual Assistant - Volunteer The Safe Barn | November 2024 – March 2025 Maintained accurate records of correspondence and data entries, ensuring 99% accuracy and improving data consistency for streamlined business operations. Conducted research and document organization to support strategic decisions and improved team productivity by 25 %. Assisted in scheduling meetings, ensuring smooth transactions, and reducing processing time by 30%. Front Desk Officer Habitech Enterprises | March 2022 – September. 2024 Resolved 100+ customer inquiries and collaborated with cross-functional teams, achieving a 95% satisfaction rating. Reduced average response time by 30%, improving efficiency and customer retention. Documented and tracked recurring issues, helping decrease complaint frequency by 20%. Assisted in promoting company services, contributing to a 20% increase in sales and customer base.