NWEKE JUDITH
Abuja, Nigeria | --|Linkedin
PROFESSIONAL SUMMARY
Detail-oriented and highly organized Virtual Assistant with 1 year of experience supporting clients with administrative, scheduling, email management, data entry, and customer service tasks. Skilled in using productivity tools such as Google Workspace, Microsoft Office, and task management platforms like Trello and Asana. Adept at multitasking, maintaining confidentiality, and delivering timely and accurate work in fast-paced remote environments. Committed to providing high-quality virtual support that enhances client efficiency and satisfaction.
CORE SKILLS
• Virtual Assistance
• Administration
• Calendar Management & Email Correspondence
• CRM Tools (Zendesk, Salesforce)
• Project Tools(Trello,Asana and Monday.com)
• Customer Support
• Sales Strategy & Lead Generation
• Workflow Optimization & Team Collaboration
• Microsoft Office Suite, Google Workspace
PROFESSIONAL EXPERIENCE
virtual assistant
Itoroluxuryhomes | Jan. 2022 – oct 2023
• Scheduled appointments, organized virtual meetings, and coordinated travel arrangements to streamline client operations.
• Provided remote administrative support including calendar management, email correspondence, and document preparation for client
• Handled customer inquiries via email and chat, ensuring timely responses and excellent service.
Customer support
Lounge 24 \Feb-
• Greeted and assisted visitors and callers with professionalism, ensuring a positive first impression and prompt resolution of inquiries
• Managed front desk operations, including scheduling Reservation,Booking and appointments, directing calls, and handling customer concerns with empathy and efficiency.
• Maintained accurate records and supported internal teams by relaying customer feedback to improve service delivery. Career Break (maternity leave) Jan- – Mar. 2025
EDUCATION
Higher National Diploma
Federal Polytechnic Oko 2021
TRAINING / CERTIFICATION
• Certified Virtual Assistant – DEXA | 2024
• IT Support Skills – Digital Witch Community | 2024
