Nwauwa Justice

NWAUWA, JUSTICE SOMTOCHUKWU GAMES VILLAGE ESTATE, ABUJA. NIGERIA -| Email:-CAREER SUMMARY A media and communication expert with over 5 years of work experience in writing, developing, and implementing communication strategies across all major media platforms for private and nongovernmental organizations. I have unmatched experience in providing administrative support in the development and implementation of these communication strategies. As a communications expert at Battabox News & Media, I develop and implement continuous strategies to effectively boost media engagements, which also includes effective communication plans, and follow-up strategies to sustain engagements, content creation, and review that is tailored to reach our diverse ethno-cultural audience. I seek to join a reputable organization in the development sector that will optimally utilize my skill sets, knowledge, and experience towards impacting the organization's productivity and growth by building beneficial links through effective internal and external communications. EDUCATION 2013 – 2018 Federal University of Technology, (FUTO) Owerri, Imo State B. Eng. (Civil Engineering) 2006 – 2012 Dennis Memorial Grammar School, (DMGS) Onitsha, Anambra State Senior Secondary School Certificate WORK EXPERIENCE March 2024 - Till date EON Telecom LTD EON Telecom is a customer-focused international telecommunication company that provides cutting-edge fiber optic communication services. Position: Team Lead (Reputational Management Unit) • • • • Crisis management and response: I developed and implemented crisis communication strategies to address and mitigate the impact of negative events or publicity. Press releases and media liaison: I wrote and distributed press releases to strategically manage the flow of information to the public, serving as the primary point of contact for media inquiries and coordinate interviews, press conferences, and media briefings Brand monitoring reputation analysis: I continuously monitored reputational metrics of the brand's perception in the market and on social media platforms. Stakeholder Communication: I ensured transparent and effective communication with stakeholders, including customers, employees, investors, and community members. • • • • • • Communication Strategies: I developed and implemented comprehensive communication strategies to enhance the organization’s image and reputation. Reputation risk assessment: I established and led a proactive team dedicated to identifying potential risks to the organization’s reputation. We developed and implemented comprehensive mitigation plans to address these risks effectively. Employee relations: I collaborated with the Human Resources team as well as the internal communication teams to ensure employees are well informed and engaged with the company’s reputation management efforts and strategies. Training programs: I also participated in conducting training sessions for employees on best practices for maintaining a positive public image. Reputation metrics and performance reporting: One of my key roles is to track and report on reputation metrics, such as media coverage, social media sentiment, and stakeholder feedback, providing regular reports to senior management on the effectiveness of reputation management strategies. Public representation and public speaking: I actively represented the organization at public events, conferences, and industry forums, delivering speeches and presentations that promote the organization’s positive image. WORK EXPERIENCE 2023 – March 2024 EON Telecom LTD EON Telecom is a customer-focused international telecommunication company that provides cutting-edge fiber optic communication services. Position: Communications and Social Media Manager • For our Howfah! International calling product launch, I utilized my strong writing, copy and editing skills by creating engaging and informative content across various platforms, including website copy, blog posts, social media content, and marketing materials. • I utilized my creativity to develop fresh and compelling ideas, resulting in increased audience engagement and brand awareness. I conducted thorough research to gather accurate information, verify facts on industry standards, and supported my content with credible sources. Because of our ethno-diverse customers, I adapted different writing style, tone, and format to suit these different target audiences, ensuring maximum effectiveness. I applied my knowledge of SEO to optimize content for search engines, resulting in improved visibility and organic traffic. Developed a deep understanding of audience preferences, interests, and needs, resulting in content that resonated effectively with the intended audience. I demonstrated effective time management skills to meet tight deadlines and deliver high-quality content consistently. I collaborated with cross-functional teams, including editors, designers, and marketers, to produce cohesive and integrated content that aligned with overall business objectives. • • • • • • WORK EXPERIENCE December 2022 – August 2023 Battabox, News & Media Limited Battabox is one of the leading news and media platform in Nigeria that disseminates relevant information on lifestyle, health, entertainment, technology, socio-cultural issues, politics, news, and current affairs accross Africa. Position: Communications and Social Media Manager • Develops and implements strategies to effectively boost social media engagements and constantly increase visitors and contributors across various platforms including Instagram, Facebook, Twitter, Quora & Pinterest. • Maintains and updates all company’s social media platforms to attain daily KPI’s and ensure overall visibility. • Develops and implements effective communication plans, and follow-up strategies to sustain social media engagements. • Coordinates the content creation and management Team, develops, and reviews all contents, including articles, briefs and reports created for social media engagements across all platforms. • Performs biweekly evaluation of the effectiveness of approaches and strategies adopted by the team to ensure continuous quality improvement. WORK EXPERIENCE July 2021 – December 2021 Beta Sigma International, FCT, Nigeria. Beta Sigma International is a non-governmental organization with the vision to empower the less privileged and the poor in our communities as well as promote peace and oneness in our universities and our nation. Position: Program Assistant (Volunteer) • Assisted the program manager in the development of short and long-term plans for public health programs. • Served as an interface between the organization and government agencies to build sustainable partnerships. • Assisted in the development, editing and dissemination of monthly newsletters. • Assisted in planning workshop and drafting activity reports, emails and memos database update with participant information and data. • Managed communications through media relations, social media, etc. SKILLS AND QUALITIES • • • Efficiency in research and information dissemination Outstanding verbal and written communication skills especially in dealing with diverse ethnocultural groups Outstanding graphic design skills, proficient in Adobe Photoshop and Canva PRO Ensured • • • • • Proficient in information technology- Microsoft Office Suite: MS Word and Power point. Proficient in strategic use of the internet and various social media content platforms (Facebook’s Meta for Business, Tweet deck, Pinterest, Instagram, TikTok) Ability to grasp new concepts quickly whilst working with minimal supervision. Time management and utilization and ability to produce high end results. HOBBIES Writing, Reading, Travelling, Networking TRAINING AND CERTIFICATION March 2023 – Present Communication Strategies for a Virtual Age University of Toronto April 2023 – Present Social Psychology Wesleyan University March 2023 – Present Foundational Skills for Communication about Health University of Michigan REFEREES Available upon request