Nwaokeleme Jeraldine Jaachinma

JERALDINE J. NWAOKELEME. Email:-|| Mobile: - || Lagos, Nigeria. Virtual Executive and Administrative Assistant. EXECUTIVE SUMMARY Efficient and dynamic Virtual Assistant with over 3 years of experience providing top-tier administrative support to executives, ensuring optimal productivity and efficiency. Expert in developing and maintaining detailed administrative and procedural processes that reduce redundancy, enhance accuracy, and achieve organizational goals—skilled at streamlining operations, enabling executives to reclaim valuable time and focus on strategic initiatives. WORK EXPERIENCES VIRTUAL EXECUTIVE ASSISTANT (REMOTE) 07/2022 to 04/2024 NESTLE NIGERIA ● Maintained a detailed calendar to coordinate schedules, tasks, and appointments, set up over 100 meetings annually considering time zone differences, and sent prompts and reminders, increasing meeting attendance by 20%. ● Demonstrated proficiency in report writing, research, data entry, and CRM management, resulting in a 25% improvement in data accuracy and efficiency. ● Conducted research and recommended efficient, industry-related findings and global trends, contributing to a 15% increase in strategic decision-making effectiveness. ● Organized and scheduled 30+ events, podcasts, and webinars per year, enhancing company outreach and engagement. ● Coordinated and sent over 500 emails and correspondences annually to clients, customers, and team members, offering support that improved business operations and client satisfaction by 20%. ● Prepared 100+ materials such as presentations, expense reports, spreadsheets, and documents for executives, ensuring a 100% accuracy rate in all deliverables. ● Planned and organized travel arrangements by researching itineraries, making reservations, and booking flights, optimizing travel efficiency, and ensuring executive comfort and convenience. REMOTE ADMINISTRATIVE ASSISTANT 01/2021-07/2022 PZ CUSSONS ●Provided detail-oriented administrative support to 7 co-workers, ensuring efficient office operations and increasing team productivity by 15%. ●Managed a team of 15 staff, ensuring tasks were completed on time and with high quality, resulting in a 20% reduction in turnaround time. ●Supported Administrators by staying up-to-date, organizing 20+ company events and meetings annually, and scheduling appointments, leading to improved organizational efficiency and client satisfaction. ●Leveraged expert knowledge of office management software to increase office efficiency by 12% through process optimization and implementation of best practices. ● Managed and organized the emails of 6 executives, achieving a 20% reduction in email backlog and ensuring timely responses to important correspondence. ● Organized and managed calendars, scheduling over 200 events annually, resulting in a 25% improvement in time management and meeting attendance. SKILLS AND COMPETENCIES ● Coordination ● Researching ● Data Organization ● Communication ● Collaboration ● Strong working ethics ● Teamwork ● Multi-tasking ● Planning ● Scheduling ● Record Keeping ● Organizing ● Problem solving. ● Google Suite ● Microsoft 365 ● Slack ● Attention to detail ●Trello, Asana, Click-up ● Meta business Suite, Canva EDUCATION Bachelor’s Degree in Economics. Joseph Ayo Babcock University CERTIFICATION AND TRAINING Alx: Virtual Assistant training 7/2022 Digital Witch Training 6/2024 LANGUAGES English - Native speaker