Nwankwo Ifeanyi Stanley
$8/hr
I specialize in helping businesses grow and retain their customers
- Reply rate:
- 100.0%
- Availability:
- Full-time (40 hrs/wk)
- Location:
- Enugu, Enugu, Nigeria
- Experience:
- 3 years
Telehealth Call Script – Patient Support
Introduction:
Good morning thank you for calling Livingstone hospital. This is Stanley, how may I assist
you today?
Patient Inquiry:
Patient: I’d like to book an appointment with Dr. Smith.
My response:
Of course. May I have your full name and date of birth to locate your records?
Verification & Scheduling:
Thank you, Mrs. Anna Chi. I see Dr. Smith is available on Tus/2/Spe by 11am. Does that
work for you?
Closing:
Perfect. I’ve scheduled your appointment for Fri/5/Sep by 1pm. You’ll receive a
confirmation email and SMS shortly. Is there anything else I can assist you with today?
