Nwankwo Chidera Obianuju

Nwankwo Chidera Obianuju

$15/hr
Customer Representative Officer
Reply rate:
-
Availability:
Hourly ($/hour)
Age:
28 years old
Location:
Abuja, Abuja, Nigeria
Experience:
3 years
 CHIDERA OBIANUJU NWANKWO House 14, Porsche Estate, Lifecamp Abuja Mobile:-,-; Email:- Career Objective: To work objectively within a team or independently towards the achievement of set and specific objectives, while still improving personal knowledge and capacity Personal Data: Nationality:Nigerian Date of Birth: June 13th, 1997 State of Origin:Anambra Local Government of Origin:Orumba South Marital Status:Single Religion:Christianity Sex:Female Languages Spoken:English and Ibo (fluently) Educational Qualifications Paul University Awka, Anambra- B.A History and International Relations (Second Class Upper Division) Dority International Secondary school Aba, Abia state- Secondary School Certificate (WASSCE) Dority International Secondary school Aba, Abia state- Junior West African Examination Council (Junior WAEC) International Early Learning Centre, Aba, Abia State- First School Leaving Certificate Skill/Competencies: Proficiency in the use of all Microsoft office packages. Good interpersonal skills and work effectively in a team. Good written and oral communication skill. Ability to work with little or no supervision. Work Experience Stonyma Nigeria Limited, Abeokuta, Ogun State. - Supervisor on Petroleum Products George Okoro studios 2019 Customer service representative Standard Organisation of Nigeria (NYSC Primary Place of Assignment), Abuja - Public relator Jewels Leading Light Academy, Abuja - Human resource assistant Outsource Global, Abuja Call agent/ Customer Representative Officer 2021- present Job Responsibilities: STONYMA NIGERIA LIMITED Making sure that there is adequate movement of products in the station and efficiency of workflow in the company Collation and production of monthly metric reports for the Secretary to the State government on commissioning of new developmental projects. GEORGE OKORO STUDIOS Attending to customers and ensuring customers satisfaction Customer complaints and complaint resolutions Ensuring customer retention Taking of calls and booking of appointments STANDARD ORGANISATION OF NIGERIA Preparation of documents for travel of staffs for affiliated conferences with SON Distribution of newspapers to different departments of the Organisation and day to day meeting of customers as the front staffs of the Organisation. JEWELS LEADING LIGHT ACADEMY Recruitment and Hiring Orientation of staff, staff file documentation and keeping Proper job description for staffs Talent Management like engaging the staff in proper external and internal trainings Work policies and enforcement Sanctions and retention. OUTSOURCE GLOBAL Answer incoming calls and respond to customer's emails. Management and resolve customer complaints. Sell products and place customer orders in the computer system. Identify and escalate issues to supervisors. Provide product and service information to customers. Hobbies Reading, Music & Travelling. Referees 1. Dr. Mrs Ogbuagu Federal University Ndifu Alike Ikwo (FUNAI- 2. AIG Chris Ezike(RTd) Benue Command-, 3. Chief Stephen Okoli Stonyma Nigeria Limited-
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