Nwanekezi Juliet

Nwanekezi Juliet

I am an Administrative and customer support virtual assistant
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Ikorodu, Lagos, Nigeria
Experience:
1 year
NWANEKEZI CHINENYE​ Nigerian | Chris Kwakpovwe Street, Bayeku, Ikorodu, Lagos | -​-| LinkedIn: Chinenyenwanekezi SUMMARY An experienced Virtual Assistant with expertise in inventory management, accounting support, and administrative operations. I have a proven track record in streamlining workflows, maintaining accurate stock records, and supporting financial reporting to enhance decision-making. Adept at working remotely, I consistently deliver high-quality results with minimal supervision. My strong communication and organizational skills, combined with proficiency in Microsoft Office Suite, Google Workspace, and cloud-based collaboration tools, make me an asset to any e-commerce or virtual team environment. I am committed to confidentiality, accuracy, and continuous improvement in all my professional endeavors. EDUCATION University of Nigeria, Enugu Campus – Enugu, Nigeria​ B.Sc. Business Management​ ​ ​ ​ ​ September 2018 - July 2023 CERTIFICATIONS ALX Africa Virtual Assistant program​ ​ ​ ​ ​ ​ Sept 2024 - Nov 2024 Live Your Dream Africa Community Management​ ​ ​ ​ ​ ​ April 2024 - June 2024 Chief Support Officer​ Sokozuri Limited – Lagos, Nigeria​ ​ ​ ​ ​ December 2024 - Present WORK EXPERIENCE ●​ Streamlined processes for vendor management, reducing operational bottlenecks by 30%. ●​ Resolved customer complaints effectively, achieving a 10% increase in customer satisfaction. ●​ Automated workflows to improve response time and accuracy in order fulfillment. ●​ Managed inventory systems, ensuring up-to-date stock levels and accurate reporting. ●​ Led a team of support agents, enhancing team productivity by 20%. Business Operations Assistant​ Sokozuri Limited – Lagos, Nigeria​ ​ ●​ ●​ ●​ ●​ ​ ​ ​ July 2024 - December 2024 Conducted detailed inventory checks and reconciliations to maintain stock accuracy. Processed invoices, payments, and reconciliations, supporting financial reporting. Generated monthly performance reports, increasing operational efficiency by 20%. Collaborated with teams to improve inventory tracking processes. Secretary​ Providence Law Firm – Lagos, Nigeria​ ​ ​ ​ ​ April 2022 - Nov 2022 ●​ Managed schedules and maintained meticulous records for legal and financial documentation. ●​ Organized and digitized filing systems for easy access and improved efficiency. VOLUNTEER ACTIVITIES Social Media Manager​ Youth Empowerment Group, Enugu​ ​ ​ ​ ​ ​ April 2021 - Feb 2022 Boosted online engagement by 25% through creative content strategies. Event Coordinator​ Enugu Clean-up Drive​ ​ ​ ​ ​ ​ ​ 2019 Coordinated logistics for community-driven environmental campaigns. SKILLS Technical Skills: ●​ Microsoft Office Suite (Excel, Word, PowerPoint) ●​ Google Workspace (Docs, Sheets, Forms, Calendar) ●​ Inventory and stock-keeping systems Soft Skills: ●​ Communication and interpersonal skills ●​ Task prioritization and organization ●​ Problem-solving and negotiation Other Skills: ●​ Basic accounting (reconciliation, invoicing) ●​ Time management and self-motivation ●​ Proficiency in remote collaboration tools (Zoom, Google Drive) June 2019 – October
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